- Report: #499758
Report - Rebuttal - Arbitrate
Complaint Review: Artisan Furniture Repair
Artisan Furniture Repair4 Graulich Drive Milltown, New Jersey United States of America
Artisan Furniture Repair Requested deposit to make repairs then job was taken away from tech and now I can not get deposit back. Milltown, New Jersey
*Consumer Comment: Probelms with Natuzzi sofa
*REBUTTAL Owner of company: Overblown claims
I contacted Mark Kuiper of Artisan Furniture Repair for a local conusmer in NJ area. He did go and inspect the furniture in need of repair and gave the total cost, then he requested a 50% deposit before even starting the repair work.
I can understand this however I do not do business this but there was no other techs I could use in this area. We send the 50% deposit to Mark. After several unsuccessful appointments with the conusmer, the conusmer called me requested another company to come and make the repairs as Mark could only come late at night after his regular day job. I did not know he had a regular day job and only did furntiure repair at night.
I have been calling Mark since May of this year trying to get back the deposit with no luck. He did call in mid-April to say I should have the money no later than end of the month/early May. Since then I've called many times with no answer. I have also sent a certified letter via mail in which has not not been signed for either.
The quality of his work may be good however I do not know this for fact but I can tell you his buesiness practices are not very good at all.
This report was posted on Ripoff Report on 09/24/2009 08:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Artisan-Furniture-Repair/Milltown-New-Jersey-08850/Artisan-Furniture-Repair-Requested-deposit-to-make-repairs-then-job-was-taken-away-from-499758. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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