Charlie Colwell is a real piece of work. Not only does his "Artistic Systems" company cheat customers out of the products we pay for, they continue to bungle installations so bad that you cannot run a system installed by them without a service tech in your home each and every time you try to turn on a TV!!
I have never seen a company sell you expensive wire for installation inside a wall and then use the cheapest home depot crap they could find to stuff in there instead. As I asked around to several neighbors who had Charlie do their work, we started to notice a pattern, and none of us had the proper items installed in the walls. All the high end speaker cable was missing and only a pigtail of the high end came out of the wall so you would think that it had been installed. Starting to sound like a class action even if some of these are a few years old.
Even many of the cables in the racks had been swapped with cheap cables. Basically anywhere a client would not normally look, they cut every corner they could. When I confronted the realtor who had refered him, he admitted to being paid off with a kickback and said that was Charlie's way of getting business because they really can't stand him!! My realtor apologized and even offered to help me hire someone to make it right. This is really sad that the bribes are flowing to keep the scam going.
Never in my life will I use these idiots again and I hope everyone stays as far from these clowns as they can. The deeper I look the worse it gets. Even the local manufacturer reps for several high end products that I love will no longer sell to this clown because of deceptive tactics and failure to pay. Charlie Colwell will get his one day, just not soon enough for me. He should be run out of town and out of business. I had to hire an out of state company to come in and properly install the entire system and the lawsuit is coming Charlie!