• Report: #988065

Complaint Review: Arts Auto Sales LLC

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, December 28, 2012
  • Updated: Sun, December 30, 2012

  • Reported By: angry customer — Oregon City Oregon United States of America
Arts Auto Sales LLC
14222 Southeast McLoughlin Boulevard Oak Grove, Oregon United States of America

Arts Auto Sales LLC Mike Reeves sold car with major defects that put my life in danger Oak Grove, Oregon

*Author of original report: Dear Art

*Consumer Comment: Time To Learn The Facts of Financial Life

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I noticed that the defrost didnt work on the vehicle. I asked the dealership to fix it the salesman Mike said his boss, Art, would not pay to fix it. However  he could get a mechanic to fix it for me for about 50.00. I called many times to arrange time to bring the car and got put off then finally no answers to my calls. Not only does the defrost not work but nor does the heater. It is getting colder and colder in Oregon and wet. The biggest issue here is that I cant see to drive very well it has become very dangerous. I have to have a car. I drive 20 miles one way to work every day. I had a mechanic  look at the heater for me. He said he couldnt get to the problem it was inside the dash. Hundreds of dollars to fix.

While he was looking at my car he found wiring that was hanging down onto the exhaust system he said if those wires had gotten hotter and melted they could spark and the car would catch on fire or blow up. He zip tied them up. The seat belt in the back seat does not work. There is a problem with the suspension and the tires. There is a chip in the windshield. I had no idea at the time that these things were illegal in Oregon.
 
I feel like such an idiot for trusting these guys. I should have known better when in the first week I had the transmission stop working. They said it was lines that came loose, but now Im scared to death the car is going to break down on me.

I feel they should have known about these problems with the vehicle. When I called the finance company to complain about the problems and that I wanted to reverse the loan and I was not going to make the first payment until I resolved this issue and they were rude and treated me like garbage. They lied to me about having the contract under review when in reality they had already sent it back to the dealership. The dealership then, could repo the car and not give me my down payment back.  I have had to resign for this loan four times due to improper paper work by the dealer.

Then they said the loan company would not finance me with out a 2000.00 dollar and they had to change the price of the car so that the fee could be paid. So instead of finacing 2500.00 I had to finance 4900.00 Then after all that company sent me a denial letter a week after I signed the last time. Since I started this process the loan company and the dealership have put me off and put me off until now they are saying I am too far out on the purchase that it was funded and cant be reversed.

They are coming to get the car and I will not get my deposit back. I spoke with the finance company yesterday to see what decision they had made in regards to the car. They said the account was under review (what does that mean) when I call initially the first person I talked to said the loan was sent back to the dealership. However Westlake the loan company said they would accept a payment. Well if they dont have the loan and sent it back to the dealer then why would I make a payment to them? If the dealer bought the loan they have to contact me with the terms of the loan, but they are just going repo the car without telling me or giving me the option to make a payment. 

 I will say up front that I have little to no money. I am a single mom struggling to even buy groceries. I filed chapter 13 and this is why I felt like I had no choices with this dealer. They told I would not be able to get financed anywhere else. I feel so foolish. I trust people and now I know I cant. I believed there where good people in the world but more and more I am learning I cant trust.  

This report was posted on Ripoff Report on 12/28/2012 09:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Arts-Auto-Sales-LLC/Oak-Grove-Oregon-97267/Arts-Auto-Sales-LLC-Mike-Reeves-sold-car-with-major-defects-that-put-my-life-in-danger-Oak-988065. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Arts Auto Sales LLC

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Dear Art

AUTHOR: angry customer - (United States of America)

Its very easy to hide cowardly behind a fake profile Art. Just proves you are a liar as accused. This is no where near over.
Respond to this report!
What's this?

#2 Consumer Comment

Time To Learn The Facts of Financial Life

AUTHOR: Jim - (USA)

With what you described as OBVIOUS problems with this car, did you TEST DRIVE it?  Did you have YOUR OWN MECHANIC check it over?  When you bought this car, did you get a warranty?  If the car DID NOT come with a warranty, then you bought it "AS IS".  If you bought this car "AS IS" you would have signed a disclosure statement which states YOU understand there is NO WARRANTY and the seller is NOT going to provide free warranty service when you don't have a warranty!  You bought this car from a DEALERSHIP, right?  The financing for the purchase was from a FINANCE COMPANY, correct?  The lender has zero concern for the condition of the car.  All they want is the money YOU SAID you would repay with on time payments.  Not making those payments for whatever reason, doesn't hurt the seller in the least.  However, by not paying, you just shot yourself in the foot and did ALL THE DAMAGE to you!  Smooth move!  Apparently you were a SUBPRIME borrower to begin with.  I wonder why.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory