- Report: #318114
Report - Rebuttal - Arbitrate
Complaint Review: Arts Heaven
Arts Heaven9353 Bolsa Avenue E-53 Westminster, California U.S.A.
Arts Heaven False Advertisement defective product moneyback guarantee, will not return money Westminster California
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Arts Heaven advertises a moneyback guarantee minus the cost of shipping for painting reproductions that are returned.
We ordered and recieved the painting. It was an incomplete painting with areas painted over and was not a reproduction of the original. We notified Arts Heaven via phone and email and they reconfirmed via email their money back gurantee if the product was returned. We returned the product unchanged and as delivered in the original shipping material via UPS. UPS notified us it was delivered and signed for on Feb. 11. Arts Heaven does not return email or phone calls and has not returned the money.
In fact Arts Heaven produced an incomplete and poor quality reproduction with the false guaranteee of moneyback if the painting is unacceptable. We have purchased other reproductions from other companies which have produced quality reproductions. In any event wether the product is good or not the money back guarantee is fraudulant.
Ellicott City, Maryland
This report was posted on Ripoff Report on 03/15/2008 06:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/Arts-Heaven/Westminster-California-92683/Arts-Heaven-False-Advertisement-defective-product-moneyback-guarantee-will-not-return-mon-318114. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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