- Report: #400933
Report - Rebuttal - Arbitrate
Complaint Review: As Seen On TV
As Seen On TV80 O Fairport, New York U.S.A.
As Seen On TV The company took my money and did not give me "what I saw on tv." Fairport New York
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After a few days I decided to view the tracking number that I was given. On 11/24 it stated that UPS had "received billing information" and that a label was printed. It sounded like the item was about to be shipped. However, on 12/4 UPS tracking system stated that the "billing information had been voided." In other words, as I learned, the company had cancelled the pick-up and not shipped my order. I then emailed the company and got no response. I called them twice and could not get a person only a phone tree that stated that my order was processing and would be mailed soon from Rochester, NY. Finally, I emailed the company a second time. Once again, I received no response.
At this time it is 12/13. I have been charged but have not received the item. My emails have gone unanswered and my calls get me nowwhere. In addition, they have cancelled the pick-up order for UPS. I believe that I have been scammed.
This report was posted on Ripoff Report on 12/13/2008 07:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/As-Seen-On-TV/Fairport-New-York-14450/As-Seen-On-TV-The-company-took-my-money-and-did-not-give-me-what-I-saw-on-tv-Fairport-N-400933. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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