- Report: #415298
Report - Rebuttal - Arbitrate
Complaint Review: As Seen On Tv Guys
As Seen On Tv GuysLindon, New Jersey U.S.A.
As Seen On Tv Guys.com I received defective material. When I tried to return it, I was told the order # and Bank Payment # was not theirs, even though I was logged into my account on their website. Lindon New Jersey
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As seen on TV Guys.com/ch CA
10/5/08 24XX216XXXXX009XXXX20X3 539X.
Order Number 126642.
When I contacted the company, I was given a customer service phone number. When calling this department I was told they had no listing of my purchase, my order number was not the ones they used, nor was the bank transaction number. I told them I was logged into their website and I had pulled up my order before calling them. They still denied having sold the items to me.
My bank is now telling me that I must return the items for credit, however the company told me they would just return the items upon receiving them.
West Jordan, Utah
This report was posted on Ripoff Report on 01/23/2009 12:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/As-Seen-On-Tv-Guys/Lindon-New-Jersey/As-Seen-On-Tv-Guyscom-I-received-defective-material-When-I-tried-to-return-it-I-was-tol-415298. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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