- Report: #538294
Complaint Review: Ascentive - ActiveSpeed
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| Ascentive - ActiveSpeed 201 Spring Gardens.steb 400.
philadelphia, Pennsylvania United States of America |
|
Ascentive - ActiveSpeed Cancelled active speed years ago,they have sent me a automatic renewal email,stating $29.95 will automatically taken out of my credit card.I do not want active speed,because it did not speed up anything, Internet
*UPDATE Employee: Ascentive's Response
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This report was posted on Ripoff Report on 12/12/2009 12:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ascentive-ActiveSpeed/philadelphia-Pennsylvania-19123/Ascentive-ActiveSpeed-Cancelled-active-speed-years-agothey-have-sent-me-a-automatic-re-538294. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Ascentive's Response
AUTHOR: Chris Gordon - (United States of America)
SUBMITTED: Saturday, December 19, 2009
Hello, this is Chris Gordon, Email Marketing Manager at Ascentive. During the weekend of Dec 11th to Dec 13th, a subscription auto-renewal email was accidentally sent to everyone in the Ascentive email database. This database includes both current and former customers. The email was only meant for a small number of our current subscription users. Since you previously canceled your subscription you are not part of this automatic renewal program. We offer our apologies for the error and you will receive no further emails from us in the future.
