• Report: #446158

Complaint Review: Ascentive

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, April 24, 2009
  • Updated: Fri, April 24, 2009

  • Reported By:Snellville Georgia
Ascentive
201 Spring Garden Street Suite 400, Philadelphia, Pennsylvania U.S.A.

Ascentive Ascentive? -or- Deceptive? Philadelphia Pennsylvania

*Author of original report: The 'e-mails'....

*Author of original report: The 'e-mails'....

*Author of original report: The 'e-mails'....

*Author of original report: The 'e-mails'....

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Please hold while we connect you with the next available representative.

You are now chatting with 'DJ B.'

DJ B.: Welcome to Ascentive! Please hold one moment while I research your inquiry.

Antony B: ah, there you are
Antony B: the same guy that e-mailed me
DJ B.: Hi Antony.
DJ B.: Yes Antony. How can I help you?
Antony B: I need some info about your company
Antony B: First
Antony B: Your physical address
DJ B.: You can reach us by mail at
DJ B.: Ascentive LLC
DJ B.: 201 Spring Garden Street Suite 400
DJ B.: Philadelphia, PA 19123
DJ B.: I have sent a reply to you already. When you purchased the software last year, we have sent an email confirmation that the software is good for a year.

Antony B: Very deceptive

Antony B: I would have canceled had this been above board
Antony B: come on
Antony B: $30-40 for a registry cleaner
Antony B: REALLY?
Antony B: Even for the lifetime, that's a rip-off
Antony B: phone number please
Antony B: and fax number

DJ B.: It is not deceptive the $34.90 charge is good for a year.

Antony B: You're a moron if you think it isn't
Antony B: you've been drinking the company koolaid
Antony B: I'm sorry
Antony B: its a frickin registry cleaner
Antony B: you get those free, lol
Antony B: and if anything, your software slows my computer down
Antony B: lol
Antony B: I just barely tolerate your footprint on my machine
Antony B: and only because I laid some paper down on it

DJ B.: You can call us at 888-550-8299 and our fax number is 215-320-6001. I am sorry if that's what you think but we did not deceive you, Did you read the email confirmation that we sent last year regarding your order?

Antony B: I'm looking at 58 other people that felt deceived
Antony B: You'll be tried in the court of public opinion
Antony B: nuff said

DJ B.: Is there anything else I can assist you with today?

Antony B: plus I'll program some meta-bots to get the negative stuff higher
Antony B: company e-mail address, please kind sir?

DJ B.: support2007@ascentive.com

Antony B: btw, do you own a computer?
Antony B: like at home and stuff?

DJ B.: Yes.

Antony B: and you have these products running on it?

DJ B.: Yes.

Antony B: I assume either for free or at an employee rate?

DJ B.: The same rate since the price is discounted already.

Antony B: ha
Antony B: Well, I'm here to let you know that you software is a rip-off
Antony B: It's a rip-off even if it wasn't annual
Antony B: and annually
Antony B: it is simply an insult

DJ B.: It is not a rip off

Antony B: to the intelligence of decent people
Antony B: ok, prove it
Antony B: tell me what I got
Antony B: for $35 this year
Antony B: I scanned my computer twice

DJ B.: Did you read the email confirmation that we sent last year regarding your order?

Antony B: fixed a few registry errors

DJ B.: It is sated there that the service is good for a year.

Antony B: ah, so once the consumer buys the software, THEN you notify them that its good for a year
Antony B: THAT is deceptive
Antony B: and this entire chat is evidence
Antony B: THANK-YOU!!!

DJ B.: Didn't we inform you on the email that it is ggod for a year, if you just read your email, it is not decpetive.

Antony B: Did the e-mail arrive BEFORE or AFTER my payment?

DJ B.: After the payment

Antony B: Well, that says it right there...

DJ B.: Did you read the email?
DJ B.: I think not.

Antony B: It doesn't matter if I read the e-mail or not
Antony B: It was a deceptive practice
Antony B: I'm a busy person
Antony B: I thought I was buying a registry scanner

DJ B.: It was not, when you order something over the internet and over the phone, wouldn't you check about sales receipt?

Antony B: I've even read through your deceptive EULA
Antony B: To me it was simply a receipt for my order...
Antony B: Well, DJ B
Antony B: Your company will be tried in the court of public opinion

DJ B.: Is there anything else I can assist you with today?

Antony B: and I can only hope that other consumers will be forewarned thanks to this conversation
Antony Bordoli: Were, I might add, you have pathetically tried to defend the deceptive practices of your company...
Antony B: You are a sad individual

DJ B.: You are entitled to your own opinion Antony.

DJ B.: Thank you for contacting Ascentive Support. If you have any additional questions, please feel free to chat with me again. Have a great day!

DJ B.: We value our customers and want to continue to provide you the service that you deserve. Please participate in our online survey.

DJ B.: https://websurveyor.net/wsb.dll/78218/AfterSupportSurvey.htm

Antony B: Yes, and the public will be entitled to theirs

Chat has ended. Please use the "Close" button to exit.

Antony
Snellville, Georgia
U.S.A.

Click here to read other Rip Off Reports on Ascentive.com

This report was posted on Ripoff Report on 04/24/2009 07:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ascentive/Philadelphia-Pennsylvania-19123/Ascentive-Ascentive-or-Deceptive-Philadelphia-Pennsylvania-446158. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Ascentive

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

The 'e-mails'....

AUTHOR: Haley's dad - (U.S.A.)

When you place the order (and pay) you get two e-mails....

Here is the first:

"

*PLEASE DO NOT REPLY TO THIS EMAIL
THIS IS AN AUTOMATIC EMAIL AND REPLIES WILL NOT BE RECEIVED.

Dear Customer,

Welcome to Ascentive! We encourage you to explore all that your new Ascentive software has to offer. Here is the information that you will need to get started.

Order Reference Number: 1182395504
Download Code: 03917

Registration Instructions
==========================
Each Ascentive software product requires unique login information to prevent piracy and unauthorized distribution. Your software may require one of the following:
?Purchaser Name and Serial number
?Username and Password

Your login information for each item you ordered is located in the Ascentive Download Center near the Download button. Please enter in your login information exactly as shown, because it is case-sensitive.

Download Instructions
==========================
1. Your Ascentive software installation package is available at the Ascentive Download Center here: http://www.ascentive.com/cgi-bin/downloadcenter?orderID=1182395504&downloadcode=03917
2. When you go to the Download Center, click the Download button to start.
3. Make sure to SAVE the installation package to your Windows desktop so you can find it easily.
4. Once it has saved successfully, double-click on the icon specifically to your purchase and start the installation.
5. If the download is incomplete, you will get an error message when you click on the installation package saved on your desktop.
6. Simply delete the installation package and return to the Download Center to download again.


NEED HELP?
==========================
Check out our new LIVE CHAT online and visit the Ascentive Support Center! You'll find instructions, troubleshooting guides, and support request pages. You can also contact us for support: http://www.ascentive.com/support/new.

Trust and Privacy Policy
http://www.ascentive.com/trust

License Agreement
Your Ascentive order is subject to the terms and conditions of the License Agreement, viewable at: http://www.ascentive.com/download/EULA.html

Thank you for your purchase!
Tell us what you think! Take the following survey so we may assist you better: https://websurveyor.net/wsb.dll/78218/AfterPurchaseSurvey.htm
*********************************
Ascentive
http://www.ascentive.com
Life at the speed of light.

Customer Support: (215) 320-6000
Hours of Operation: Monday ? Friday from 9am-5pm EST

"

Here is the second:

"

*PLEASE DO NOT REPLY TO THIS EMAIL
THIS IS AN AUTOMATIC EMAIL AND REPLIES WILL NOT BE RECEIVED.


Dear Antony Bordoli,

Thank you for your order! You can now take advantage of Ascentive's software to help you solve your everyday PC problems. Please read all the contents of this email as it contains important information on your Ascentive account. You also will be receiving a second email from the Ascentive Download Center with more information on how to download and install your new software!


Order Reference Number: 1182395504
Download Code: 03917
You can download all of your software on this order from: http://www.ascentive.com/cgi-bin/downloadcenter?orderID=1182395504&downloadcode=03917

BILLING INFORMATION:
Date: 2008-04-18
Cardholder: Antony Bordoli
Card: Visa 4730-XXXX-XXXX-9392
CC Expires: 2/2011
Email: abordoli@comcast.net
Address: 3070 Countryside Lane
City, State, ZIP: snellville ga
Country: USA
Phone: 7709797939

ORDER DETAILS:
Products: PC SpeedScan Pro (Renews on 2009-04-18 for 0 days) , Extended Download Service

Amount: US$34.90
Order Reference Number: 1182395504
Download Code: 03917
Ascentive Download Center: http://www.ascentive.com/cgi-bin/downloadcenter?orderID=1182395504&downloadcode=03917

Current Amount Charged: US$34.90
Your credit card has been successfully authorized for this order in the amount listed above.

IMPORTANT FIRST STEP
Please tell any others in your household (or organization) who review your card statement to expect a charge from Ascentive of US$34.90 for your Internet software order. You won't receive anything in the mail from us unless you have ordered a backup CD, so when your card statement arrives weeks from now the charge from Ascentive may be unrecognized.

YOUR REGISTRATION & DOWNLOAD INSTRUCTIONS:
To display your product serial numbers or user name and password, and download the software you ordered, go to the Ascentive Download Center: http://www.ascentive.com/cgi-bin/downloadcenter?orderID=1182395504&downloadcode=03917

NEED HELP?
==========================
Check out our new LIVE CHAT online and visit the Ascentive Support Center! You'll find instructions, troubleshooting guides, and support request pages. You can also contact us for support: http://www.ascentive.com/support/new.

Trust and Privacy Policy
http://www.ascentive.com/trust

License Agreement
Your Ascentive order is subject to the terms and conditions of the License Agreement, viewable at: http://www.ascentive.com/download/EULA.html

Thank you for your purchase!

Tell us what you think! Take the following survey so we may assist you better: https://websurveyor.net/wsb.dll/78218/AfterPurchaseSurvey.htm
*********************************
Ascentive
http://www.ascentive.com
Life at the speed of light.

Customer Support: (215) 320-6000
Hours of Operation: Monday through Friday from 9am-7pm EST

"

So, 'court of public opinion'....How plain is it that what I bought will expire in a year? Not very plain at all is it....and the fact that they were not up front about it? Laughable.....I opine that Ascentive is deceptive!
Respond to this report!
What's this?

#2 Author of original report

The 'e-mails'....

AUTHOR: Haley's dad - (U.S.A.)

When you place the order (and pay) you get two e-mails....

Here is the first:

"

*PLEASE DO NOT REPLY TO THIS EMAIL
THIS IS AN AUTOMATIC EMAIL AND REPLIES WILL NOT BE RECEIVED.

Dear Customer,

Welcome to Ascentive! We encourage you to explore all that your new Ascentive software has to offer. Here is the information that you will need to get started.

Order Reference Number: 1182395504
Download Code: 03917

Registration Instructions
==========================
Each Ascentive software product requires unique login information to prevent piracy and unauthorized distribution. Your software may require one of the following:
?Purchaser Name and Serial number
?Username and Password

Your login information for each item you ordered is located in the Ascentive Download Center near the Download button. Please enter in your login information exactly as shown, because it is case-sensitive.

Download Instructions
==========================
1. Your Ascentive software installation package is available at the Ascentive Download Center here: http://www.ascentive.com/cgi-bin/downloadcenter?orderID=1182395504&downloadcode=03917
2. When you go to the Download Center, click the Download button to start.
3. Make sure to SAVE the installation package to your Windows desktop so you can find it easily.
4. Once it has saved successfully, double-click on the icon specifically to your purchase and start the installation.
5. If the download is incomplete, you will get an error message when you click on the installation package saved on your desktop.
6. Simply delete the installation package and return to the Download Center to download again.


NEED HELP?
==========================
Check out our new LIVE CHAT online and visit the Ascentive Support Center! You'll find instructions, troubleshooting guides, and support request pages. You can also contact us for support: http://www.ascentive.com/support/new.

Trust and Privacy Policy
http://www.ascentive.com/trust

License Agreement
Your Ascentive order is subject to the terms and conditions of the License Agreement, viewable at: http://www.ascentive.com/download/EULA.html

Thank you for your purchase!
Tell us what you think! Take the following survey so we may assist you better: https://websurveyor.net/wsb.dll/78218/AfterPurchaseSurvey.htm
*********************************
Ascentive
http://www.ascentive.com
Life at the speed of light.

Customer Support: (215) 320-6000
Hours of Operation: Monday ? Friday from 9am-5pm EST

"

Here is the second:

"

*PLEASE DO NOT REPLY TO THIS EMAIL
THIS IS AN AUTOMATIC EMAIL AND REPLIES WILL NOT BE RECEIVED.


Dear Antony Bordoli,

Thank you for your order! You can now take advantage of Ascentive's software to help you solve your everyday PC problems. Please read all the contents of this email as it contains important information on your Ascentive account. You also will be receiving a second email from the Ascentive Download Center with more information on how to download and install your new software!


Order Reference Number: 1182395504
Download Code: 03917
You can download all of your software on this order from: http://www.ascentive.com/cgi-bin/downloadcenter?orderID=1182395504&downloadcode=03917

BILLING INFORMATION:
Date: 2008-04-18
Cardholder: Antony Bordoli
Card: Visa 4730-XXXX-XXXX-9392
CC Expires: 2/2011
Email: abordoli@comcast.net
Address: 3070 Countryside Lane
City, State, ZIP: snellville ga
Country: USA
Phone: 7709797939

ORDER DETAILS:
Products: PC SpeedScan Pro (Renews on 2009-04-18 for 0 days) , Extended Download Service

Amount: US$34.90
Order Reference Number: 1182395504
Download Code: 03917
Ascentive Download Center: http://www.ascentive.com/cgi-bin/downloadcenter?orderID=1182395504&downloadcode=03917

Current Amount Charged: US$34.90
Your credit card has been successfully authorized for this order in the amount listed above.

IMPORTANT FIRST STEP
Please tell any others in your household (or organization) who review your card statement to expect a charge from Ascentive of US$34.90 for your Internet software order. You won't receive anything in the mail from us unless you have ordered a backup CD, so when your card statement arrives weeks from now the charge from Ascentive may be unrecognized.

YOUR REGISTRATION & DOWNLOAD INSTRUCTIONS:
To display your product serial numbers or user name and password, and download the software you ordered, go to the Ascentive Download Center: http://www.ascentive.com/cgi-bin/downloadcenter?orderID=1182395504&downloadcode=03917

NEED HELP?
==========================
Check out our new LIVE CHAT online and visit the Ascentive Support Center! You'll find instructions, troubleshooting guides, and support request pages. You can also contact us for support: http://www.ascentive.com/support/new.

Trust and Privacy Policy
http://www.ascentive.com/trust

License Agreement
Your Ascentive order is subject to the terms and conditions of the License Agreement, viewable at: http://www.ascentive.com/download/EULA.html

Thank you for your purchase!

Tell us what you think! Take the following survey so we may assist you better: https://websurveyor.net/wsb.dll/78218/AfterPurchaseSurvey.htm
*********************************
Ascentive
http://www.ascentive.com
Life at the speed of light.

Customer Support: (215) 320-6000
Hours of Operation: Monday through Friday from 9am-7pm EST

"

So, 'court of public opinion'....How plain is it that what I bought will expire in a year? Not very plain at all is it....and the fact that they were not up front about it? Laughable.....I opine that Ascentive is deceptive!
Respond to this report!
What's this?

#3 Author of original report

The 'e-mails'....

AUTHOR: Haley's dad - (U.S.A.)

When you place the order (and pay) you get two e-mails....

Here is the first:

"

*PLEASE DO NOT REPLY TO THIS EMAIL
THIS IS AN AUTOMATIC EMAIL AND REPLIES WILL NOT BE RECEIVED.

Dear Customer,

Welcome to Ascentive! We encourage you to explore all that your new Ascentive software has to offer. Here is the information that you will need to get started.

Order Reference Number: 1182395504
Download Code: 03917

Registration Instructions
==========================
Each Ascentive software product requires unique login information to prevent piracy and unauthorized distribution. Your software may require one of the following:
?Purchaser Name and Serial number
?Username and Password

Your login information for each item you ordered is located in the Ascentive Download Center near the Download button. Please enter in your login information exactly as shown, because it is case-sensitive.

Download Instructions
==========================
1. Your Ascentive software installation package is available at the Ascentive Download Center here: http://www.ascentive.com/cgi-bin/downloadcenter?orderID=1182395504&downloadcode=03917
2. When you go to the Download Center, click the Download button to start.
3. Make sure to SAVE the installation package to your Windows desktop so you can find it easily.
4. Once it has saved successfully, double-click on the icon specifically to your purchase and start the installation.
5. If the download is incomplete, you will get an error message when you click on the installation package saved on your desktop.
6. Simply delete the installation package and return to the Download Center to download again.


NEED HELP?
==========================
Check out our new LIVE CHAT online and visit the Ascentive Support Center! You'll find instructions, troubleshooting guides, and support request pages. You can also contact us for support: http://www.ascentive.com/support/new.

Trust and Privacy Policy
http://www.ascentive.com/trust

License Agreement
Your Ascentive order is subject to the terms and conditions of the License Agreement, viewable at: http://www.ascentive.com/download/EULA.html

Thank you for your purchase!
Tell us what you think! Take the following survey so we may assist you better: https://websurveyor.net/wsb.dll/78218/AfterPurchaseSurvey.htm
*********************************
Ascentive
http://www.ascentive.com
Life at the speed of light.

Customer Support: (215) 320-6000
Hours of Operation: Monday ? Friday from 9am-5pm EST

"

Here is the second:

"

*PLEASE DO NOT REPLY TO THIS EMAIL
THIS IS AN AUTOMATIC EMAIL AND REPLIES WILL NOT BE RECEIVED.


Dear Antony Bordoli,

Thank you for your order! You can now take advantage of Ascentive's software to help you solve your everyday PC problems. Please read all the contents of this email as it contains important information on your Ascentive account. You also will be receiving a second email from the Ascentive Download Center with more information on how to download and install your new software!


Order Reference Number: 1182395504
Download Code: 03917
You can download all of your software on this order from: http://www.ascentive.com/cgi-bin/downloadcenter?orderID=1182395504&downloadcode=03917

BILLING INFORMATION:
Date: 2008-04-18
Cardholder: Antony Bordoli
Card: Visa 4730-XXXX-XXXX-9392
CC Expires: 2/2011
Email: abordoli@comcast.net
Address: 3070 Countryside Lane
City, State, ZIP: snellville ga
Country: USA
Phone: 7709797939

ORDER DETAILS:
Products: PC SpeedScan Pro (Renews on 2009-04-18 for 0 days) , Extended Download Service

Amount: US$34.90
Order Reference Number: 1182395504
Download Code: 03917
Ascentive Download Center: http://www.ascentive.com/cgi-bin/downloadcenter?orderID=1182395504&downloadcode=03917

Current Amount Charged: US$34.90
Your credit card has been successfully authorized for this order in the amount listed above.

IMPORTANT FIRST STEP
Please tell any others in your household (or organization) who review your card statement to expect a charge from Ascentive of US$34.90 for your Internet software order. You won't receive anything in the mail from us unless you have ordered a backup CD, so when your card statement arrives weeks from now the charge from Ascentive may be unrecognized.

YOUR REGISTRATION & DOWNLOAD INSTRUCTIONS:
To display your product serial numbers or user name and password, and download the software you ordered, go to the Ascentive Download Center: http://www.ascentive.com/cgi-bin/downloadcenter?orderID=1182395504&downloadcode=03917

NEED HELP?
==========================
Check out our new LIVE CHAT online and visit the Ascentive Support Center! You'll find instructions, troubleshooting guides, and support request pages. You can also contact us for support: http://www.ascentive.com/support/new.

Trust and Privacy Policy
http://www.ascentive.com/trust

License Agreement
Your Ascentive order is subject to the terms and conditions of the License Agreement, viewable at: http://www.ascentive.com/download/EULA.html

Thank you for your purchase!

Tell us what you think! Take the following survey so we may assist you better: https://websurveyor.net/wsb.dll/78218/AfterPurchaseSurvey.htm
*********************************
Ascentive
http://www.ascentive.com
Life at the speed of light.

Customer Support: (215) 320-6000
Hours of Operation: Monday through Friday from 9am-7pm EST

"

So, 'court of public opinion'....How plain is it that what I bought will expire in a year? Not very plain at all is it....and the fact that they were not up front about it? Laughable.....I opine that Ascentive is deceptive!
Respond to this report!
What's this?

#4 Author of original report

The 'e-mails'....

AUTHOR: Haley's dad - (U.S.A.)

When you place the order (and pay) you get two e-mails....

Here is the first:

"

*PLEASE DO NOT REPLY TO THIS EMAIL
THIS IS AN AUTOMATIC EMAIL AND REPLIES WILL NOT BE RECEIVED.

Dear Customer,

Welcome to Ascentive! We encourage you to explore all that your new Ascentive software has to offer. Here is the information that you will need to get started.

Order Reference Number: 1182395504
Download Code: 03917

Registration Instructions
==========================
Each Ascentive software product requires unique login information to prevent piracy and unauthorized distribution. Your software may require one of the following:
?Purchaser Name and Serial number
?Username and Password

Your login information for each item you ordered is located in the Ascentive Download Center near the Download button. Please enter in your login information exactly as shown, because it is case-sensitive.

Download Instructions
==========================
1. Your Ascentive software installation package is available at the Ascentive Download Center here: http://www.ascentive.com/cgi-bin/downloadcenter?orderID=1182395504&downloadcode=03917
2. When you go to the Download Center, click the Download button to start.
3. Make sure to SAVE the installation package to your Windows desktop so you can find it easily.
4. Once it has saved successfully, double-click on the icon specifically to your purchase and start the installation.
5. If the download is incomplete, you will get an error message when you click on the installation package saved on your desktop.
6. Simply delete the installation package and return to the Download Center to download again.


NEED HELP?
==========================
Check out our new LIVE CHAT online and visit the Ascentive Support Center! You'll find instructions, troubleshooting guides, and support request pages. You can also contact us for support: http://www.ascentive.com/support/new.

Trust and Privacy Policy
http://www.ascentive.com/trust

License Agreement
Your Ascentive order is subject to the terms and conditions of the License Agreement, viewable at: http://www.ascentive.com/download/EULA.html

Thank you for your purchase!
Tell us what you think! Take the following survey so we may assist you better: https://websurveyor.net/wsb.dll/78218/AfterPurchaseSurvey.htm
*********************************
Ascentive
http://www.ascentive.com
Life at the speed of light.

Customer Support: (215) 320-6000
Hours of Operation: Monday ? Friday from 9am-5pm EST

"

Here is the second:

"

*PLEASE DO NOT REPLY TO THIS EMAIL
THIS IS AN AUTOMATIC EMAIL AND REPLIES WILL NOT BE RECEIVED.


Dear Antony Bordoli,

Thank you for your order! You can now take advantage of Ascentive's software to help you solve your everyday PC problems. Please read all the contents of this email as it contains important information on your Ascentive account. You also will be receiving a second email from the Ascentive Download Center with more information on how to download and install your new software!


Order Reference Number: 1182395504
Download Code: 03917
You can download all of your software on this order from: http://www.ascentive.com/cgi-bin/downloadcenter?orderID=1182395504&downloadcode=03917

BILLING INFORMATION:
Date: 2008-04-18
Cardholder: Antony Bordoli
Card: Visa 4730-XXXX-XXXX-9392
CC Expires: 2/2011
Email: abordoli@comcast.net
Address: 3070 Countryside Lane
City, State, ZIP: snellville ga
Country: USA
Phone: 7709797939

ORDER DETAILS:
Products: PC SpeedScan Pro (Renews on 2009-04-18 for 0 days) , Extended Download Service

Amount: US$34.90
Order Reference Number: 1182395504
Download Code: 03917
Ascentive Download Center: http://www.ascentive.com/cgi-bin/downloadcenter?orderID=1182395504&downloadcode=03917

Current Amount Charged: US$34.90
Your credit card has been successfully authorized for this order in the amount listed above.

IMPORTANT FIRST STEP
Please tell any others in your household (or organization) who review your card statement to expect a charge from Ascentive of US$34.90 for your Internet software order. You won't receive anything in the mail from us unless you have ordered a backup CD, so when your card statement arrives weeks from now the charge from Ascentive may be unrecognized.

YOUR REGISTRATION & DOWNLOAD INSTRUCTIONS:
To display your product serial numbers or user name and password, and download the software you ordered, go to the Ascentive Download Center: http://www.ascentive.com/cgi-bin/downloadcenter?orderID=1182395504&downloadcode=03917

NEED HELP?
==========================
Check out our new LIVE CHAT online and visit the Ascentive Support Center! You'll find instructions, troubleshooting guides, and support request pages. You can also contact us for support: http://www.ascentive.com/support/new.

Trust and Privacy Policy
http://www.ascentive.com/trust

License Agreement
Your Ascentive order is subject to the terms and conditions of the License Agreement, viewable at: http://www.ascentive.com/download/EULA.html

Thank you for your purchase!

Tell us what you think! Take the following survey so we may assist you better: https://websurveyor.net/wsb.dll/78218/AfterPurchaseSurvey.htm
*********************************
Ascentive
http://www.ascentive.com
Life at the speed of light.

Customer Support: (215) 320-6000
Hours of Operation: Monday through Friday from 9am-7pm EST

"

So, 'court of public opinion'....How plain is it that what I bought will expire in a year? Not very plain at all is it....and the fact that they were not up front about it? Laughable.....I opine that Ascentive is deceptive!
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory