- Report: #538264
Report - Rebuttal - Arbitrate
Complaint Review: Ascentive.com
Ascentive.comInternet United States of America
Ascentive.com ActiveSpeed email fraud for software never used - wants to charge on card doesn't have, Internet
*UPDATE Employee: Ascentive's Response
this email came in saying was going to charge card on file for software i never downloaded or used---beware thy are trying to get your card to charge for software that doen't do anything
Important: ActiveSpeed Automatic Renewal Fri, December 11, 2009 2:43:30 PM
From: Ascentive Software ---------------
Your annual subscription to Ascentive software ActiveSpeed will automatically renew on . Renewing is easy!
Step 1: Download the latest version of ActiveSpeed.
Step 2: Run ActiveSpeed to find out if your Internet connection is slowing you down. In just minutes you can determine if your system settings are fully optimized.
Step 3: Because you are a valued customer of ours, we provide the convenience of automatically renewing your subscription to ActiveSpeed for an additional year at $29.95 This will be processed through your current credit card on file.
If your credit card has changed or been updated, please contact Customer Service to insure there is no disruption in your ActiveSpeed service. NEED HELP? Visit the Ascentive Support Center where you'll find instructions, troubleshooting guides, and support request pages.
Ascentive http://www.ascentive.com/ Get the most out of your PC Ascentive Privacy Statement Ascentive values its relationship with you. This email was sent as part of our program to occasionally announce free updates, upgrades, and offers to our customers. Ascentive respects your privacy and uses our email list exclusively for information you have requested from us. Please feel free to forward this email to friends and family who may be interested in this newsletter. For new subscriptions to our email newsletter, go here. If you have questions, comments, or concerns about this newsletter, please contact us at the address above, or online here. To manage your Ascentive email preferences, go to the Mail Preferences and Unsubscribe page. If the email preferences link does not work from your email client, please visit this page http://access.ascentive.com/mail/index.phtml?action=login&mailing_id=485 and enter your email address Ascentive software. Wishing you happy and safe surfing, Ascentive Updates 201 Spring Garden St. Ste 400 Philadelphia, PA 19123
This report was posted on Ripoff Report on 12/12/2009 11:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ascentivecom/internet/Ascentivecom-ActiveSpeed-email-fraud-for-software-never-used-wants-to-charge-on-card-d-538264. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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