• Report: #1166296

Complaint Review: Ashland Labradors

  • Submitted: Wed, July 30, 2014
  • Updated: Mon, August 11, 2014

  • Reported By: Molly Wage — California
Ashland Labradors
Internet USA

Ashland Labradors Ripped you off when you are most vulnerable waiting for a puppy after losing the beloved pet Nashville Tennessee

*Author of original report: BBB Complaint

*Author of original report: Filing Complaint againt a member of Tri-Star Kennel Club

*Author of original report: Complaint filed with Consumer Affairs against Ashland Labradors

*Author of original report: Not a false report by Molly - 2

*Author of original report: This is not a false claim by Molly

*REBUTTAL Owner of company: This is the 2nd Request for a Rebuttal!

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Few years back, I lost my beloved dog of 11 years to cancer. I started searching for a puppy with my family’s encouragement. I found Ashland Labrador on the internet. http://www.ashlandlabradors.net  From what I read on the website, all of the testimonies, and a very strict screening, I thought that they would be the kennel for my next family companion.

 

I filled out a 7-page application and sent her $100 deposit via PayPal after Teresa Gordy (Ashland Labrador owner) accepted my application. I was placed on the waiting list for one of her fox red or dark yellow female puppies. The terms of her contract specified that refund of the deposit will be given only if Ashland is unable to furnish a puppy of my selection within 1 year from the receipt of my deposit. On 12/28/05, I received an e-mail from Teresa Gordy regarding availability of a light yellow puppy. I informed her that I would wait for a dark yellow female puppy. She e-mailed me back that she would let me know when a puppy that meets my selection becomes available.

 

Over a year later since I put down the deposit, Teresa Gordy not only did not provide me a puppy of my choice, she has started a so called “Kennel Reduction”. She would not do any more breeding until the winter of 2006. Not knowing if I would be getting a dog that I was looking for, I decided to request a refund of my deposit. After several e-mails and phone calls to Teresa Gordy, I did not get any replies or phone calls returned from Teresa Gordy. On one phone call, she answered the phone and told me that she was on the other line and she would return my call in 15 minutes. She did not call me back. A few days later, I called again. She was not home, but her daughter answered the call and assured me that refund of the deposit is a simple task and she would tell her mother to return my call. Again, Teresa Gordy did not return my phone call.

 

Neither PayPal nor my credit card company can do anything for me because the transaction has taken place over a year ago. I filed complaints with BBB, AKC and a couple of kennel clubs that she claimed that she belonged to on her Application Form. Later I discovered from these clubs that she had not been a member of these clubs for years. AKC doe not deal with monetary complaints. Small Claims Court is not my consideration right now due to cross-state issue. I am waiting for BBB’s complaint process to take its course.

 

BEWARE! DO NOT GET RIPPED OFF LIKE I DID.


This report was posted on Ripoff Report on 07/30/2014 10:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ashland-Labradors/internet/Ashland-Labradors-Ripped-you-off-when-you-are-most-vulnerable-waiting-for-a-puppy-after-l-1166296. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
5Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

BBB Complaint

AUTHOR: - ()

 
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#2 Author of original report

Filing Complaint againt a member of Tri-Star Kennel Club

AUTHOR: - ()

 

 
----- Original Message ----
From: "AMAXDOG@aol.com" <AMAXDOG@aol.com>
Sent: Saturday, October 14, 2006 7:54:23 PM
Subject: Re: Filing Complaint againt a member of Tri-Star Kennel Club

David Gleaves did confirm that Ms. Gordy did not resubmit her membership for the last couple of years with our club. She may be a member of Nashville Kennel Club but you will have to check with someone about that. David suggested you pursue this with AKC or with a legal person.  I do not know what to suggest.
 
I personally do not know Ms Gordy but I have heard of her.  I may have spoken with her on the phone.  The only email I have for her is (((Redacted))).
 
There is another Lab breeder that I personally know.  She is xxx at xxxxxxxxx.  She may know Ms. Gordy.  xxx may also have pups or know someone that has puppies. I am copying her this email so you may reply if need be.
 
I hope you find what you are looking for.
 
Enjoy your dogs,
 
Debra Maxwell
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#3 Author of original report

Complaint filed with Consumer Affairs against Ashland Labradors

AUTHOR: - ()

Company Name = Ashland Labradors
Company Contact = Teresa Gordy
Company Address = 190 Sutton Lane
City = Ashland City
State/Prov = TN
Zip2 = 37015
Country = United States
Company phone = 615-792-7095
Incident = On September 5, 2005, I submitted an application and made a deposit of $100.00 to purchase a dark yellow female Labrador Retriever puppy from Ashland Labradors located at 190 Sutton Lane, Ashland City, TN 37015.  In the enclosed Reservation Form from Ashland Labradors, the term specified that my deposit if refundable in the event that Ashland (Teresa Gordy) is unable to furnish me a puppy of my selection.  After one year, Ashland was unable to furnish me the puppy, and I made the first request of refund of my deposit on September 13, 2006. After several phone calls and e-mails, I am not getting any responses from Teresa Gordy of Ashland Labradors from September 13, 2006 through October 8, 2006. No refund has been issued to me to date. I would like my deposit refunded by the same method the deposit was made and warn other potential buyers about the issue that I have experienced with Ashland Labradors.
Damage Resulting = $100.00 deposit not refunded.

 

Thank you again for writing to us. 

James Hood
ConsumerAffairs.Com Inc.
A private consumer advocacy publication -- not supported by taxpayer dollars
and not affiliated with any government agency.

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#4 Author of original report

Not a false report by Molly - 2

AUTHOR: - ()

Ms. Gordy,

This is not a false report by a scammer. If you actually kept records, please look at the e-mail I sent on 9/25/2006 requesting a refund. I have all of the records. As I stated in my first rebuttal, to protect my privacy on the internet. I will not use my real name, but my beloved dog's name. If you would like a refresher of your memory. Here is an e-mail sent to you on 10/6/2006.

This is my 4th e-mail to you since September 13, 2006
regarding the refund of our deposit. According to the
term of your Sales Contract, in the event that Ashland
(Teresa Gordy) is unable to furnish me with a puppy of
my selection as noted in the application within 1 year
from the receipt of my deposit, my deposit is
refundable. It has been more than one year since my
deposit was made to Teresa Gordy and she has not been
able to provide a puppy that I made a reservation for.
I have made several phone calls and e-mails to Teresa
Gordy over 3 weeks of time and she has not either
return my phone calls, replied to my e-mails, or issue
the refund.

Here is a summary of events/communication with Teresa
Gordy/Ashland Labradors:
1. A deposit of $100.00 was sent to you via PayPal on
September 5, 2005.
2. On September 7, 2005, I received an e-mail from
Teresa confirming the receipt of application and being
placed on the waiting list for a dark yellow female
puppy.
3. On December 28, 2005, I received an e-mail from
Teresa Gordy regarding availability of light yellow
puppies. I informed her that we would like to wait for
a dark yellow female puppy.
4. On September 13, 2006, I e-mailed Teresa regarding
the deposit refund.
5. On September 22, 2006 I left message and e-mail
Teresa regarding refund.
6. On September 25, 2006, another e-mail was sent to
Teresa regarding refund.
7. On or about September 26, 2006, I called and spoke
to Teresa Gordy on the phone. She stated that she was
on the line and will return my call in 15 minutes. She
did not return my call.
8. On September 29, 2006, I called Teresa Gordy and
spoke to her daughter, Katie regarding refund. Katie
would ask Teresa to call me on October 2nd when Teresa
returned from the Dog Show.
9. On October 6, 2006, I left a message on Teresa
Gordy's answering machine (((Redacted))) regarding
refund. I did not receive any e-mail or phone call
from her.
10. On October 8, 2006, I left a message on Teresa
Gordy's answering machine (((Redacted))) regarding
refund and hoping that there has been some sort of
misunderstanding or some reasons that Teresa Gordy can
not respond to my phone calls or e-mails. I also
informed her that I will file complaints with
AKC,Tri-Star Kennel Club Williamson County, Tennessee,
and Greater Atlanta Labrador Retriever Club if I do
not receive a response and refund by October 10, 2006.

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#5 Author of original report

This is not a false claim by Molly

AUTHOR: - ()

I did not use my real name, but used my dog's name in her honor. I also did not want to have my real name on internet for privacy reason. If Teresa Gordy really wants to make this right and care about her reputation. Please reply and I will contact you directly to give you my information for you to refund my money with an apology.

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#6 REBUTTAL Owner of company

This is the 2nd Request for a Rebuttal!

AUTHOR: Ashland Labradors - ()

The above report is a scam!!  It was falsely made by a someone going by the name of Brooke Hoffmanko of repairgoogle.com/  who is scamming people and holding their reputation hostage for payment of their services promising to get this report removed from this page. The name "Molly Wage" listed as the person that made this report is neither a person Ashland Labradors has done business with nor has ever heard of. We suspect it is a bogus name used by this Brooke Hoffmanko and her scamming internet company.

After doing research, we have found that there are several other online reports from Brooke Hoffmanko on this website, also scamming other small businesses with false rip off reports AND have also found the name Brooke Hoffmanko of repairgoogle.com on several other Internet Complaint sites for "again" scamming businesses with false reports at the same time trying to get these same companies to pay her to remove these reports.

Brooke Hoffmanko falsly filed this report under an alis name on 07/30/14.    On 07/31/14  She sends me the following email:

 

Name
Brooke Hoffmanko
Email
BrookeHoffmanko@gmail.com
Message
Hello, Ashland Labradors
We want to inform you that we found a Complaint about your company in the first pages of Google search results. We monitor complaint sites and email our contact list when we see online complaints ranking high on Google.
This is the link to the report: 
http://www.ripoffreport.com/r/Ashland-Labradors/internet/Ashland-Labradors-Ripped-you-off-when-you-are-most-vulnerable-waiting-for-a-puppy-after-l-1166296
How many sales or leads are you losing because of these unfounded online complaints? We can help your company regain lost revenue and sales.
Why reputation matters 
Postings whether true or false will affect how new prospective clients view your business. The postings impact the dollars you spend to promote your practice on the internet.
How we can help 
Our reputation management service can help you push down unwanted online complaints and negative reviews. We are offering free consultations for the next 3 days to small businesses and individuals. Our service is designed to bury online complaints, ripoff reports, complaintsboard, yelp reviews, scam links, and more. Our Search Engine Optimization technicians have years of experience from which you can benefit and help your business standout on the internet.
Visit us online: http://repairgoogle.com 
Phone: (321) 327-9428 

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