- Report: #1166296
Report - Rebuttal - Arbitrate
Complaint Review: Ashland Labradors
Ashland Labradors Ripped you off when you are most vulnerable waiting for a puppy after losing the beloved pet Nashville Tennessee
*Author of original report: BBB Complaint
*Author of original report: Filing Complaint againt a member of Tri-Star Kennel Club
*Author of original report: Complaint filed with Consumer Affairs against Ashland Labradors
*Author of original report: Not a false report by Molly - 2
*Author of original report: This is not a false claim by Molly
*REBUTTAL Owner of company: This is the 2nd Request for a Rebuttal!
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Few years back, I lost my beloved dog of 11 years to cancer. I started searching for a puppy with my family’s encouragement. I found Ashland Labrador on the internet. http://www.ashlandlabradors.net From what I read on the website, all of the testimonies, and a very strict screening, I thought that they would be the kennel for my next family companion.
I filled out a 7-page application and sent her $100 deposit via PayPal after Teresa Gordy (Ashland Labrador owner) accepted my application. I was placed on the waiting list for one of her fox red or dark yellow female puppies. The terms of her contract specified that refund of the deposit will be given only if Ashland is unable to furnish a puppy of my selection within 1 year from the receipt of my deposit. On 12/28/05, I received an e-mail from Teresa Gordy regarding availability of a light yellow puppy. I informed her that I would wait for a dark yellow female puppy. She e-mailed me back that she would let me know when a puppy that meets my selection becomes available.
Over a year later since I put down the deposit, Teresa Gordy not only did not provide me a puppy of my choice, she has started a so called “Kennel Reduction”. She would not do any more breeding until the winter of 2006. Not knowing if I would be getting a dog that I was looking for, I decided to request a refund of my deposit. After several e-mails and phone calls to Teresa Gordy, I did not get any replies or phone calls returned from Teresa Gordy. On one phone call, she answered the phone and told me that she was on the other line and she would return my call in 15 minutes. She did not call me back. A few days later, I called again. She was not home, but her daughter answered the call and assured me that refund of the deposit is a simple task and she would tell her mother to return my call. Again, Teresa Gordy did not return my phone call.
Neither PayPal nor my credit card company can do anything for me because the transaction has taken place over a year ago. I filed complaints with BBB, AKC and a couple of kennel clubs that she claimed that she belonged to on her Application Form. Later I discovered from these clubs that she had not been a member of these clubs for years. AKC doe not deal with monetary complaints. Small Claims Court is not my consideration right now due to cross-state issue. I am waiting for BBB’s complaint process to take its course.
BEWARE! DO NOT GET RIPPED OFF LIKE I DID.
This report was posted on Ripoff Report on 07/30/2014 10:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ashland-Labradors/internet/Ashland-Labradors-Ripped-you-off-when-you-are-most-vulnerable-waiting-for-a-puppy-after-l-1166296. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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