- Report: #1155722
Report - Rebuttal - Arbitrate
Complaint Review: Ashley Furniture
Ashley Furniture2930 32 Ave NE Calgary, Alberta Canada
Ashley Furniture 32nd St NE Location bad manufacturing of furniture Calgary Alberta
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
We purchased our couch from Ashley Furniture last year - got delivered in May of 2013. Since the furniture has been in our house we have had it repaired or parts replace 6 times, I have called the customer service number and all they have said is there is nothing we can do you own the couch now. The time limit to have it replaced or money back is 48hours, how can you determain that it is bad in 48hours?
We are going to be emailing the local news station to indicate to them of the situation as well, how bad is a manufacture if they won't stand behind the product that they sell and even forward you onto someone higher or a person who can work out the situation to get this fixed.
Each time we have had this couch repaired/replaced parts they are always the same things that keep breaking/wearing down, it is time to get our money back. When we walked into the show room the sales man was told that we need a couch that is durable and will last, after the payment went through and they delivered the couch they called and asked for more money and when it was delivered part of it was missing/wrong. At this point we told the sales man that we weren't going to pay anymore money as that is not our fault that the sales man can't do his job, it took them 1 month to get us the proper parts delivered and the correct sides.
No one should have to purchase extended warranty and need to use it as well as the regular warranty 6 times with in the 1st year, understand it is for a just in case not a permanent solution. We would like to take the couch back and get our money back due to the situation - no one likes to come home to sit on a couch or entertain if they don't have comfertable furniture to do it on.
This report was posted on Ripoff Report on 06/18/2014 10:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ashley-Furniture-/Calgary-Alberta/Ashley-Furniture-32nd-St-NE-Location-bad-manufacturing-of-furniture-Calgary-Alberta-1155722. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.