- Report: #980577
Report - Rebuttal - Arbitrate
Complaint Review: Ashley Furniture Home Store
Ashley Furniture Home Store3636 Innes Rd. Orleans, Ontario Canada
Ashley Furniture Home Store Ashley Furniture Very expensive defective lifetime furniture purchased 3 full rooms and 7 yr warranty-Talbe cracked and split and chips-chair leg broke-marble cocktail table finish in marble marks and rings and took o Orleans, Ontario Canada
I called over 52 times, went into the store several times then finally when others heard of my complaints and wanted to talk to me about it in the parking lot they came out and threatened to call the police and have me escorted off the property. The last replacement was in 2008 and has refused to return my calls since. They knew I was disabled and my husband could no longer fight for justice on this matter. I continued to call but their manger has never yet called me back even though he personally came out to look at the damaged furniture. I noticed that the same set is still being sold but the company refuses to honor the defeated lifetime furiture as they call it-more like lifetime garbage. I live alone and the furniture has minimal use but major problems. -we spent our life savings and now it is gone and so is my husband and his support. Please help me if you can
This report was posted on Ripoff Report on 12/11/2012 01:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ashley-Furniture-Home-Store/Orleans-Ontario-K1C1T1/Ashley-Furniture-Home-Store-Ashley-Furniture-Very-expensive-defective-lifetime-furniture-p-980577. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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