- Report: #979697
Report - Rebuttal - Arbitrate
Complaint Review: Ashley Furniture Homestore
Ashley Furniture Homestore10711 West 21st Street North Wichita, Kansas United States of America
Ashley Furniture Homestore "Leather" furniture peeling, flaking and falling off couches! Wichita, Kansas
*Author of original report: YAY!
*Consumer Comment: Question
A few short years later, our couch and love seat surface began to peel, crack and flake off. We contacted Ashley and they told us there was nothing they could do, unless we wanted to pay $300 for the love seat, and ??? for the couch to be recovered in the SAME material. [continued below]....
The manager we spoke to, Eric, said that he had the same couch and it was just fine. He also asked to have me send photos to him, the same ones I have shared here, and we got NO response.
We just don't have the money to so quickly have to re-invest in new furniture, and we feel the lack of customer service has been poor. Please help me fight Ashley, clearly something is going on, because there are MANY MANY other complaints on this site similar to mine.
This report was posted on Ripoff Report on 12/08/2012 09:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ashley-Furniture-Homestore/Wichita-Kansas-/Ashley-Furniture-Homestore-Leather-furniture-peeling-flaking-and-falling-off-couches-979697. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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