- Report: #226105
Report - Rebuttal - Arbitrate
Complaint Review: Ashley Furniture Homestores
Ashley Furniture Homestores3130 N. Rainbow Blvd Las Vegas, Nevada U.S.A.
Ashley Furniture Homestores delivered damaged furniture and refuses to exchange damamged furniture for not damaged new furniture Las Vegas Nevada
*UPDATE EX-employee responds: I know the deal
*Consumer Comment: If you used a credit card, then ask for a chargeback
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Ashley furniture refuses to exchange the buffet for a new one. They said the only thing they could do for me is to send another technician to fix it again, to do the same thing the other technician did and am not happy with that. I asked for them to just send me a new buffet and I would be happy, they refused to just exchange it for a new one.
I feel that I spent too much money on brand new furniture, so I expect furniture in brand new condition. I did not go to some "buy as is" furniture retailer. The technician said that they do this all the time and most people bow down to Ashley's adn basicall get punked into keeping the damaged furniture.
As for me, I am not satisfied and I am not going to be happy until it gets resolved and a new buffet is delivered to me in brand new condition. I don't think that getting what I paid for is too much to ask. However Ashley furniture refuses to solve the problem.
Las Vegas, Nevada
This report was posted on Ripoff Report on 12/18/2006 04:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ashley-Furniture-Homestores/Las-Vegas-Nevada-89108/Ashley-Furniture-Homestores-delivered-damaged-furniture-and-refuses-to-exchange-damamged-f-226105. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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