- Report: #1041254
Report - Rebuttal - Arbitrate
Complaint Review: Ashley Madison
Ashley MadisonInternet United States of America
Ashley Madison Rip On For Cancellation of Account, Internet
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In tiny, plain black text is the link to use to "hide" your account. In otherwords, you can either "hide" your account for free, but you can only delete it for a fee. What makes this even worse is that you are not even told that your card is going to be charged, it just happens and then you receive an email about it later.
The customer service department refuses to work with a customer and says that since your account was completely deleted that there is no way to undo the error. In general they trick you into the purchase, do not allow you the opportunity to see what has happened and then refuse to make things right.
This report was posted on Ripoff Report on 04/06/2013 01:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ashley-Madison/internet/Ashley-Madison-Rip-On-For-Cancellation-of-Account-Internet-1041254. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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