• Report: #964680

Complaint Review: Ask Now

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  • Submitted: Sun, November 04, 2012
  • Updated: Mon, November 05, 2012

  • Reported By: CindySue — Tucson Arizona United States of America
Ask Now
Internet United States of America

Ask Now I called Ask Now at 10:51p.m. and 10:57 p.m. Arizona time on 10/24/2012 and asked for a reading, I paid 10.00 for a a reading which came off my debit card. I was given a number to punch in to reach a , Internet

*Consumer Comment: Pathetic

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I dialed 1-888-724-5551 which was the number to dial to get a "free reading" well they end up asking me to pay, so I pay for a 10 minute reading, which was 10 dollars, they give me a number to punch into their automated system to talk to Rita, I punch in the number, no answer, I go back, punch it in again, no answer, then one more time, no answer, so I call back a few minutes later, and try the number again, no answer. I then call the next evening, and request my money back, they try to convince me that they have an even better reader then the original one I was recommended, and by the way, the original recommendation had 20 some years experience, but this other one was much better, I said no, when I pay for a service, I expect to get it when I pay for it, so then I am told I will no longer be able to use the service, and I said that was fine, I would never use the service anyways, and they tell me it will take 3 to 5 days for my refund,

 it is now 11-04-2012 and no refund, so I try to call back, I get a recording saying I am not able to use the service, to call customer service, the number for customer service is 1-800-660-1922, I call that number and get the same recording. So I then call from my daughters phone and reach a man named Jonathon, I explain to him what my problem is, for one, I cannot get through, he says of course, you were told you would be black listed when you requested the refund, and I said that is fine, but how can I call if I don't get my money back, so he then looks into it and tells me that I requested it that same night, I said "no, I called back the next day" he looks and says oh yes you are right, and then says that I called a couple hours later, I said "NO, I called after I slept all night and then a few hours passed" he then corrected himself and gave times of call, I then said I did not get my money back, he then said that the money was refunded, I sad no it was not, I have records, and then he said the amount may have been voided and may never have gone through, I said it is not like I have thousands of dollars in my account and can't keep track of 10 dollars, the money was not voided, it was paid to you, and not refunded, he then said I needed to make a copy of the transaction and fax it to them and gave me a fax number, I do not want to fax anything, can you help me???

This report was posted on Ripoff Report on 11/04/2012 05:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ask-Now/internet/Ask-Now-I-called-Ask-Now-at-1051pm-and-1057-pm-Arizona-time-on-10242012-and-asked-964680. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Pathetic

AUTHOR: Ramjet - (U.S.A.)

Only you can help you!

You can do that by never getting deluded into using another psychic.  There is absolutely no such thing and there never has been.

They are ALL 100% frauds.  If you have no conscience it's a good way to make a lot of money for doing absolutely nothing.
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