- Report: #964680
Report - Rebuttal - Arbitrate
Complaint Review: Ask Now
Ask Now I called Ask Now at 10:51p.m. and 10:57 p.m. Arizona time on 10/24/2012 and asked for a reading, I paid 10.00 for a a reading which came off my debit card. I was given a number to punch in to reach a , Internet
*Consumer Comment: Pathetic
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
it is now 11-04-2012 and no refund, so I try to call back, I get a recording saying I am not able to use the service, to call customer service, the number for customer service is 1-800-660-1922, I call that number and get the same recording. So I then call from my daughters phone and reach a man named Jonathon, I explain to him what my problem is, for one, I cannot get through, he says of course, you were told you would be black listed when you requested the refund, and I said that is fine, but how can I call if I don't get my money back, so he then looks into it and tells me that I requested it that same night, I said "no, I called back the next day" he looks and says oh yes you are right, and then says that I called a couple hours later, I said "NO, I called after I slept all night and then a few hours passed" he then corrected himself and gave times of call, I then said I did not get my money back, he then said that the money was refunded, I sad no it was not, I have records, and then he said the amount may have been voided and may never have gone through, I said it is not like I have thousands of dollars in my account and can't keep track of 10 dollars, the money was not voided, it was paid to you, and not refunded, he then said I needed to make a copy of the transaction and fax it to them and gave me a fax number, I do not want to fax anything, can you help me???
This report was posted on Ripoff Report on 11/04/2012 05:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ask-Now/internet/Ask-Now-I-called-Ask-Now-at-1051pm-and-1057-pm-Arizona-time-on-10242012-and-asked-964680. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.