- Report: #58219
Report - Rebuttal - Arbitrate
Complaint Review: Askdrtech
Askdrtech1629 Jackson Street San Francisco, California U.S.A.
Askdrtech ripoff business from hell San Francisco California
"I see that you renewed my membership by debiting my bank account. I do not wish to renew. I have never been able to use your service and no one there has ever been able to help me with it. Please, credit my bank account immediately. Thank you."
Their reply back to me:
"We are sorry to hear that you no longer desire our technical support services. Therefore, your account has been deactivated, to avoid future renewals. However, we do not reverse charges to your credit card account because you authorized annual renewal fees at the time of your enrollment."
MInd you, they do not seem concerned at all that I was not happy with their service! They collected the money for the coming year and deactivated me! Also, notice, their customer service number in NOT toll free!
This report was posted on Ripoff Report on 05/23/2003 10:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Askdrtech/San-Francisco-California-94109/Askdrtech-ripoff-business-from-hell-San-Francisco-California-58219. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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