• Report: #1004961

Complaint Review: Asknow.com customer service

  • Submitted: Mon, January 28, 2013
  • Updated: Mon, January 28, 2013

  • Reported By: Carley1 — United States of America
Asknow.com customer service
Internet United States of America

Asknow.com customer service Asknow.com customer service BLOCKED ME when I caught them on fraud charges! Internet

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Asknow.com has truly gifted psychics. However, customer service STINKS and the reviews are all over the internet. Shame on me for thinking I could get past that. I was of course, duped with the $40 per month charge. After calling & complaining to customer service, I got rude, beligerent employees who were literally yelling on the phone. When I asked to speak to a supervisor, I was told they will only call "after reviewing all the prior calls to customer serivce." When the supervisor called, she was the SAME! Rude, beligerent. You'd think a business would try to MAINTAIN their customers...HENCE THE TERM CUSTOMER SERVICE. Instead, when I busted them on overcharging my card, they blocked my number and are unaccessible. I am getting BBB and my lawyers on them today. GREAT PSYCHICS, CRAPPY customer service that is the ripoff. 

This report was posted on Ripoff Report on 01/28/2013 03:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Asknowcom-customer-service/internet/Asknowcom-customer-service-Asknowcom-customer-service-BLOCKED-ME-when-I-caught-them-on-1004961. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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