Report: #1100073

Complaint Review: Asos.com - Internet

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Submitted: Sun, November 17, 2013
Updated: Sun, November 17, 2013
Reported By: Ke — Other

Author Not Confirmed

Why?

Asos.com Internet United Kingdom

Phone:
Web: www.asos.com
Category: On-Line Stores

Asos.com complete ripoff by stealing my money Internet

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I made an order for 5 pieces of clothing. Only one piece of clothing arrived in the box. Payment method was through a VISA debit card.

I then contacted ASOS Customer Service on 13 Nov. ASOS replied, saying that they are now not accepting future orders from me because of missing orders across various accounts from this address. This isn't possible because this is my first time purchasing from ASOS, and I only moved into this address in November. This address was previously rented out to other tenants who may have had issues with ASOS. I offered to provide my tenancy agreement but they refused to communicate further, beyond telling me that they will not accept future businesses and will not be refunding a single cent. They refused to provide further details regarding supposed "other accounts" belonging to me. They have also refused to investigate this with their courier

Be careful of this website when buying and you are interested in being cheated.

This report was posted on Ripoff Report on 11/17/2013 10:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/asoscom/internet/asoscom-complete-ripoff-by-stealing-my-money-internet-1100073. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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