- Report: #281703
Report - Rebuttal - Arbitrate
Complaint Review: Aspire Visa
Aspire Visawww.aspirevisa.com Atlanta, Georgia U.S.A.
Aspire Visa Fraudulent Charges Atlanta Georgia
*Consumer Suggestion: Aspire stinks
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When i first received the card over 2 1/2 years ago, i had a $300.00 limit.
I was able to buy fuel for my vechicle on 3 occasions using approx. $30.00 per fill up. I sent in monthly payments of $35.00 per month which is what the minium payment was. Shortly thereafter, when i tried to use the card, the magnetic stripe on the back would not scan on any charge machines. I requested a new card for replacement and my limit went up to $1000.00.
I tried using the new card and found out that the card had a freeze on it because it was over the limit and has remained there for the remaining 2 years. Every time i try and call to find out how it was over the limit, they replied that it was because i was using my card to much and not paying monthly to bring the balance down. The late fees and over limit fees were more than i was paying.
I send the payment via bill pay through my bank and is sent at least 2 weeks before the due date.
When i ask about this, i am informed that they can not tell me what is happening, but i need to make my monthly payments on time and not to go over my limit or these charges will continue to be added.
I made an $80.00 payment on 10-19-07 and was current at this point and by 10-26 i was over the limit by over $300.00.
I called and ask why it went over the limit and they have a freeze on the account. I was told that the finance charge and over the limit fee made it exceed the credit limit.
They have poor customer support and you can not even understand them.
They can not answer any questions you have and they tell you you need to call another number to get payment arrangements.
They rip people off and charge frauduelent charges on your account.
This report was posted on Ripoff Report on 10/29/2007 04:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Aspire-Visa/Atlanta-Georgia-30348/Aspire-Visa-Fraudulent-Charges-Atlanta-Georgia-281703. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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