- Report: #866571
Complaint Review: Asset Acceptance Corp - Debt Collectors
| Asset Acceptance Corp - Debt Collectors P.O. Box 2036
Internet United States of America |
|
Asset Acceptance Corp - Debt Collectors a cussing out by phone, Internet
*Consumer Comment: Jim is correct
*Consumer Comment: Another one
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I informed them that I would do my own investigation against them, with the authorities. This statement made them even more irate, and the cussing resumed, I then hung up the phone. How these people are getting my family numbers is a mystery. My sister had to get a new phone number and some how they got that!
This report was posted on Ripoff Report on 04/10/2012 02:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Asset-Acceptance-Corp-Debt-Collectors/internet/Asset-Acceptance-Corp-Debt-Collectors-a-cussing-out-by-phone-Internet-866571. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search TipsHere's the contact info for the company he claims to be with this time.
Contact UsFor General inquiries, account questions, comments and customer service issues, e-mail customerservice@assetacceptance.com or call (800) 545-9931 and ask to speak with an account representative who will be happy to assist you.Corporate Headquarters:
Asset Acceptance Capital Corp.
P.O. Box 2036
Warren, MI 48090-2036
Customer Service
(800) 545-9931
Corporate Phone:
(800) 505-5166
Investor Relations:
(800) 505-5166, option 5
Corporate Relations:
(800) 505-5166, option 2
Human Resources:
(800) 505-5166, option 2
You should be able to call any of those numbers and have them send you proof that you owe that debt. By law, if you request proof, they have to provide it.
You can also send a "cease and desist" letter to the address above. Send it certified and put the tracking number in the body of the letter so you have proof of what you sent and that it was delivered.
They are allowed to contact others only to find out your address, home phone number, and where you work and are usually prohibited from contacting them more than once.
The site below was set up by the FTC and outlines exactly what they can and can't do. It the address gets redacted, let me know and I'll try again.
http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre18.shtm
Just to warn you, another tactic this guy tries is to threaten to send the police to your home and work to have you arrested. He tried this on me and I gave him my exact schedule for the following week. No one showed up, so don't worry about it.

