- Report: #538956
Report - Rebuttal - Arbitrate
Complaint Review: Asset Care
Asset Care, Georgia United States of America
Asset Care Fraud, identity theft Georgia
I received a voice mail on my home phone that was garbled and started mid-message. It was an automated message telling me it was an attempt to collect a debt but I had no information from the beginning of the message so I didn't even know the name of the company.
I immediately called the number back: (866) 429 3597. My id number was 1GBU208. Pam answered the call and before I could say much, she was pushy and said she needed to confirm my social security number and name. The SSN was correct, though the name she had was my maiden name.
The date of the collection was 12/23/1998 for an address in Spokane (my parent's former address). I attempted to tell them that I hadn't lived in Spokane since 1994 and by 1997 I was married and living in Olympia. She did give me the name of the business she was from, Assest Care.
I called back several times to see if they were going to mail me anything so I would know who and where to send the $50 (for U.S. Communications). I said I thought it was identiy theft. They will not reveail their address, web site or state information.
They pushed for me to give my credit card number over the phone several times. I did give my current mailing address in Olympia, thinking they would mail me something so I could see it and dispute it but those attempts were thwarted by them pushing me to give them my credit card number right then and there.
I felt it was questionable call by the way they handled themselves and spoke to me. A quick Google search confirms that they are a questionable operation. I called them back to let them know I would be filing a complaint with the state of Washington Attorney General's office and she hung up on me. They actually hung up on me several times.
The names of the people I spoke to are: Pam, Michelle (evidently the "supervisor") and Theresa (who told me i would be wasting my time filing a complaing with the AGO) and hung up on me.
They threatened to report this on my credit report (I have an exemplary credit score) if I didn't pay by credit card over the phone. They were not helpful in my requests to question the $50.00 or to have something mailed to me (which is why i gave them my current address to begin with).
This report was posted on Ripoff Report on 12/14/2009 08:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/Asset-Care/-Georgia-/Asset-Care-Fraud-identity-theft-Georgia-538956. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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