• Report: #1015895

Complaint Review: Associa

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sun, February 17, 2013
  • Updated: Mon, February 18, 2013

  • Reported By: Jane — Denver Colorado USA
Associa
14142 Denver West Parkway Suite 350 Lakewood, Colorado United States of America

Associa Colorado Association Services Stay Away from this Property Management Firm Lakewood, Colorado

*UPDATE Employee: Associa Customer Service

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

If you are looking for a Property Management Company for your HOA, please do NOT select Associa or Colorado Association Services.  This company is comprised of lazy managers who are only interested in up-selling you services that they get a commission on - such as landscaping, repairs, roofing, etc.  Their managers are not well trained and are over-extended in terms of the number of associations they have to manage.   

They are a national company and base their operations in TX, so your bookkeeping is in another state and is very hard to understand and sort through.  Not accusing them of being negligent fiscally, but they make it very difficult to see a picture of your finances.  Their processes are very oblique and intended to confuse and  by not taking care of your business for you many things in your community will fall behind.    HOA's have to almost be self-managed because Associa will do very little --rarely contact your vendors, not follow up on problems and usually just float along and hope you don't catch them.  

One of the worst things they did is not file taxes on time, and then lie about doing it.  This was also true for an audit.  

In the Denver area, they have lost multiple HOA's all located in one area and this has been for negligence.  The common thoughts among many of these groups, who know and communicate with each other is that Associa is the WORST they have ever had and getting rid of them is the best thing you can do.  Just warning not to engage with them.  They sell hard at the beginning but then drop out and your property management issues multiply.  

This report was posted on Ripoff Report on 02/17/2013 05:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Associa/Lakewood-Colorado-80401/Associa-Colorado-Association-Services-Stay-Away-from-this-Property-Management-Firm-Lakewoo-1015895. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Associa

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Associa Customer Service

AUTHOR: Associa Customer Service - (United States of America)

Hi Jane, I am Stephanie with Associa Headquarters in Dallas.  Thanks for leaving your comments, and we are sorry to hear of your concerns. We take matters like this very seriously.  Please email customerservice@associaonline.com with a number where you can best be reached, and we will ensure that an executive speaks with you soon.   
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory