- Report: #1015895
Report - Rebuttal - Arbitrate
Complaint Review: Associa
Associa14142 Denver West Parkway Suite 350 Lakewood, Colorado United States of America
Associa Colorado Association Services Stay Away from this Property Management Firm Lakewood, Colorado
*UPDATE Employee: Associa Customer Service
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They are a national company and base their operations in TX, so your bookkeeping is in another state and is very hard to understand and sort through. Not accusing them of being negligent fiscally, but they make it very difficult to see a picture of your finances. Their processes are very oblique and intended to confuse and by not taking care of your business for you many things in your community will fall behind. HOA's have to almost be self-managed because Associa will do very little --rarely contact your vendors, not follow up on problems and usually just float along and hope you don't catch them.
One of the worst things they did is not file taxes on time, and then lie about doing it. This was also true for an audit.
In the Denver area, they have lost multiple HOA's all located in one area and this has been for negligence. The common thoughts among many of these groups, who know and communicate with each other is that Associa is the WORST they have ever had and getting rid of them is the best thing you can do. Just warning not to engage with them. They sell hard at the beginning but then drop out and your property management issues multiply.
This report was posted on Ripoff Report on 02/17/2013 05:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Associa/Lakewood-Colorado-80401/Associa-Colorado-Association-Services-Stay-Away-from-this-Property-Management-Firm-Lakewoo-1015895. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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