- Report: #323424
Report - Rebuttal - Arbitrate
Complaint Review: Assurance Plus
Assurance Plus3644 E. McDowell Road Ste114 Phoenix, Arizona U.S.A.
Assurance Plus I got no return on a $4000 investment contrary to what Joe Hickey swore would happen! Phoenix Arizona
What I was paying for was for the company to send out ads in my name. When people purchased from my ads--from eBay, Casino or Amazon--I would get paid.
Over the months I contacted several people at Assurance Plus, no easy feat, to find that Joe Hickey (original salesperson) does not work there anymore. I was told by the customer service department to be patient and to keep checking my advertising campaign pages. Still, no sales were reported.
It took alot of tenacity on my part to make many more phone calls and finally get through to the general manager, Dave Hershman. He told me to be patient and that if for some unforseen reason I hadn't earned any money by the end of 2006 (original contract was for a year), he would extend my contract for another year for FREE. He would also increase the number of targeted visitors over my 3 websites. I thought this sounded reasonable!
Anyway, by June of 2007 I still hadn't earned anything. I started the phone calling odyssey again to attempt to get through to someone in charge. I was told that Dave Hershman did not work there anymore. I finally spoke with James Healky, new general manager--again, no easy feat getting through. He told me not to worry, if I didn't earn anything by the end of 2007 he would contact the CFO to see if I could get a refund. He also said this would be an unprecedented move as people ALWAYS make money!
During all this time there were computer glitches so that it was not always easy to check on my advertising. The end of 2007 came and--big surprise--I never earned a dime from this company.
I called the BBB in Arizona and they told me I had to file a claim with the Colorado Attorney General's office first. They also told me they had several complaints against this company. I don't have the astuteness to file the claim with the attorney general's office or the money, so here I sit, out of $4,000 feeling like a fool. I'm so glad I stumbled upon your website! Hopefully, someone will file a class action suit and I can get some of my money back!
This report was posted on Ripoff Report on 04/03/2008 01:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Assurance-Plus/Phoenix-Arizona-85008/Assurance-Plus-I-got-no-return-on-a-4000-investment-contrary-to-what-Joe-Hickey-swore-wou-323424. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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