- Report: #1125995
Report - Rebuttal - Arbitrate
Complaint Review: Assurant Health
Assurant Health501 West Michigan Milwaukee, Wisconsin USA
Assurant Health Time Insurance Charged us for 2 consecutive months after account was cancelled. Milwaukee Wisconsin
*Author of original report: Par for the course
*General Comment: Extra payment
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We cancelled our account effective January 1, 2014 and have a confirmed letter of cancellation from Assurant Health, yet they have debited our account for two consecutive months in the amount of $387.13. They issued a refund check for February and promised this would not happen again. Lo and behold, another charge to cover March appeared in our bank account today. Their reasons for this - - paperwork didn't get handled properly. We have now spoken to 3 different people, each of whom have told us this will not happen again. We don't believe it! How are we supposed to pay our new insurance under the Affordable Care Act when Assurant keeps taking our money?
Obviously, there is lots of incompetence at Assurant Health! This is fraud in light of the fact we have a cancellation letter from them confirming our January 1 termination of the policy.
This report was posted on Ripoff Report on 02/24/2014 07:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Assurant-Health/Milwaukee-Wisconsin-53203/Assurant-Health-Time-Insurance-Charged-us-for-2-consecutive-months-after-account-was-canc-1125995. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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