- Report: #1123329
Report - Rebuttal - Arbitrate
Complaint Review: Assurant Health
Assurant HealthReno, Nevada USA
Assurant Health Will not process medical claims, useless customer service Reno Nevada
*Consumer Comment: Be honest
*Author of original report: Assurant health
*Consumer Comment: If you don't have a copy of the group policy, you should ask Assurant for it, look it up on the internet or ask your employer for information..
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My family's health insurance was purchased through my employer, therefore I really didn't have much of a choice. My wife's anual physical was not covered, Assurant's customer service couldn't tell me why. The children's doctors' visits also wasn't covered. Finally, my wife's emergency room visit was also not covered. Assurant's customer service would not return my calls. Here we are 2 years later, I'm still paying the medical bills that is supposed to be Assurant's responsibility to pay. By the way, my coworker had a drill fell on her foot, with the drill bit went pass through to the other side, was also not covered. Assurant health should not be allowed to run their scam business in this country.
This report was posted on Ripoff Report on 02/13/2014 10:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Assurant-Health/Reno-Nevada-89592/Assurant-Health-Will-not-process-medical-claims-useless-customer-service-Reno-Nevada-1123329. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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