- Report: #833835
Report - Rebuttal - Arbitrate
Complaint Review: Assured Home Financial
Assured Home FinancialInternet United States of America
Assured Home Financial Literally took $4000.00 of my hard earn money for nothing. Internet
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The next day, he called me back and said that I am qualify for the loan modification and my mortgage will be reduce to $1200 monthly. I was skeptical so I asked a few questions and at the end of our conversation he said you are guaranteed this low rate, I just had to pay the $4000.00 service fee and so I did. I paid and provided all the paper work that was asked of me. The process took about five month before my mortgage company sent me a letter letting me know that I am not qualify for the loan modification because I make too much money. I called Assured Home Financial and questioned them about their promise, Agent Tiana said that I must speak to agent Jill and I left her several messages and she never returned my call. I called agent Tiana several more times before she answered my call and questioned her about reinburst my $4000, she said they did the paper work and it was not their fault that I was denied. I reminded her of the guarantee that my mortgage would be qualify for the loan modification before paying the $4000.00 fee. She replied "You must of gave the wrong information to our agent."
I've called back several time and no one has returned my call. Now I am behind on my mortgage and out of $4000. Please don't response to ASSURED HOME FINANCIAL's letter or card. Trash it when you see it.
This report was posted on Ripoff Report on 02/04/2012 09:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/Assured-Home-Financial/internet/Assured-Home-Financial-Literally-took-400000-of-my-hard-earn-money-for-nothing-Interne-833835. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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