• Report: #896113

Complaint Review: Assurrance by virgin mobile

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  • Submitted: Mon, June 11, 2012
  • Posted: Mon, June 11, 2012

  • Reported By: Ruben Lopez — Brooklyn New York United States of America
Assurrance by virgin mobile
1211 Herkimer st. Brooklyn, New York United States of America

Assurrance by virgin mobile I put 10 doolars on my phone and did not use it at all and got charged 10 dollars. When I called virgin mobile I was told that I have to wait a few hours before it can be resolve, but it happens all time Brooklyn, New York

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Virgin mobile is taking my money each time I use a pop up card to put money on my assurance phone. I put 10 dollars a few hours ago, and did not use the phone at all and got charged 10 dollars for nothing. It happens all the time with virgin mobile. I called costomer sevice and the told me that I have to wait 4 hours for the problem to resolve. Never heard such a thing. I need help. Virgin mobile is robbing me, and I can,t afford to keep putting money. They keep taking my money.

This report was posted on Ripoff Report on 06/11/2012 07:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Assurrance-by-virgin-mobile/Brooklyn-New-York-11233/Assurrance-by-virgin-mobile-I-put-10-doolars-on-my-phone-and-did-not-use-it-at-all-and-go-896113. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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