• Report: #341056

Complaint Review: Astar All Seasons Travel AllSeasonsTravel

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  • Submitted: Tue, June 17, 2008
  • Updated: Tue, July 22, 2008

  • Reported By:Toronto Ontario
Astar All Seasons Travel AllSeasonsTravel
astartravel.com Tampa, Florida U.S.A.

Astar All Seasons Travel All Seasons Travel Attempted Fraud Tampa Florida

*Consumer Comment: didn't your mom teach you anything

*Consumer Suggestion: File a complain to the Florida Agriculture and Consumer Service, this you can do it online. It works!

*Consumer Suggestion: File a complain to the Florida Agriculture and Consumer Service, this you can do it online. It works!

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I live in Toronto, Canada.

Last night on June 16th, 2008 at exactly 9:29PM EST I received a call from:

UNKNOWN NAME
1-770-352-0442

I already knew it must be a telemarketer from the strange number on the call display. I answered the call and she asked for Matthew. She then went on to say she was from Astar Travel in Tampa, Florida. She repeated this several times as if I should be impressed that someone Tampa is calling me.

She then said she received an entry from the email address of "XXXXXXXXX@rogers.com" and that "You must remember entering, don't you?"

I cut her off and told her I haven't used that email address in like 8 years. She then sounded annoyed and said something on the lines of "Well you entered". The phone went silent and I quickly said "Regardless, I am not interested." I then waited for her to say something. I then said "Ok?" I realized by this time she cut me off. This is consistant with all the other reports I read here. I am certain she would of went on to say she already has my mastercard number by saying "It beginds with a 5" (All MC's start with a 5..." etc like everyone else has reported.

I don't know what the law is like in Florida, but here all telemarkets can't call after 8:30PM, I would assume if you want to do business in Canada they have to respect our laws too. What I found irritating the most was this was somewhat late at night, and cause she sensed I wouldn't fall for the scam she just cut me off.

This company is as unprofessional as it gets. I suggest nobody do business with them.

Matthew
Toronto, Ontario
Canada

This report was posted on Ripoff Report on 06/17/2008 10:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Astar-All-Seasons-Travel-AllSeasonsTravel/Tampa-Florida/Astar-All-Seasons-Travel-All-Seasons-Travel-Attempted-Fraud-Tampa-Florida-341056. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

didn't your mom teach you anything

AUTHOR: Nonyabusiness - (U.S.A.)

I need to clear a few things up about:
Astar (aka All Seasons Travel) 12421 N Florida Ave suite C-220, Tampa Fl 33612

1st, every person who is called by Astar, is done so because they have filled out a registration form on the internet, willingly giving up all their personal information such as: their first and last name, street address, e-mail address, phone numbers for their home, mobile, and work, their age bracket, income bracket, marital status AND their spouses name.

2nd, for those of you who live in Canada and like to pretend you were called any later than 5:30p.m need to stop because the office shuts down at 5 and there isn't a soul in the building after 5:30 not to mention we are in the same time zone, so good try I guess.

3rd, every MasterCard made starts with a 5 and every visa starts with a 4, so stop acting like they're trying to pull one over on youit's common sense not a parlor trick.

4th, the reason why most people get hung up on, if they really do get hung up on seeing as international calls drop so fast they're heads spin, is because at 5:30 after being there all day, and dealing with unappreciative, disrespectful assholes, they aren't going to sit there and play stump the telemarketer all night. Cute as it is, they have better things to do.

5th, anyone who claims their representative told them anything along the lines of: won a trip, airfare included, free, partial payments, cant cancel, already have your credit card number, etc is gravely mistaken, there are strict rules delegating what reps can and can't say while on the phone, not to mention the calls are recorded and all the big guys in the company listen to them and fire people accordingly to what's being said on the line.

6th, to everyone who thinks they are god's gift to us and their complaints need to be dealt with before everyone else's need to pull the stick out of their ass, smell it, and realize that their wrong, and their shit does stink, so the other 10,000 people ahead of them in the proverbial customer service linestill get to go before them.

7th, we deal with Visa and MasterCard on a daily basis, do you think if we weren't a reputable company they would have anything to do with us?

8th, look up Disney World on any of these sites and see how many people complain about them, they are the happiest place on earth and yet the handful of angry, bitter, pathetic, I-never-smile people out there have to have something to complain about. Boo-hoo for you dickhead.

8th, anyone who is stupid enough to let their pre-teens and little kids surf the internet and fill out forms with their parents personal information on it need to be sterilized you do realize there are child predators and porn and all sorts of trouble on the internet right.

Now in closing I am going to tell you what the promotion is and how it works from beginning to end:
First you fill out the registration form on the internet which is scattered around due to the likes of Google, and other engines. If you match our needed criteria (over the age of 21, not a full time student, and a member in good standing with either Visa or MasterCard) your form will be printed off into a lead (only a small percentage of families from the 50 countries dealt with will turn into leads, this is the luck of the draw). Then you will be called to make sure nothing has changed and you still qualify, NOT WON!! QUALIFY!!

After answering the qualifying questions, your rep will go over your holiday with you, before doing that the first thing out of their mouth will be You need to get yourselves to Florida anytime in the 18 months to take your holiday is that enough time and as a rule they need an out loud YES to be able to continue, this is them politely telling you "get your own plane tickets people":

For Canada and the UK: 6 days/5 nights in Orlando with 2 tickets to universal and 2 tickets to city walk, then 3 days/ 2 nights in ft Lauderdale by the beach, then 2 night cruise on regal empress to Bahamas, then stay in Bahamas, then bonus trip to Puerto villarta, Mexico. Cost to stay in Bahamas is 199 per person. Cost for entire 4 person trip= UK and Canada: $998 us dollars + airfare to get to US + $199 for Bahamas (optional)

For everywhere else: 7 days/ 6 nights in Orlando same tickets, same everything else, except no bonus trip. Cost to stay in Bahamas is 249 per person Cost for entire 4 person trip=Everywhere else: $998 us dollars + airfare to get to US + $249 for Bahamas (optional)

You are being offered a $5000 holiday for just a fraction of that price the company is kicking in 85% of the entire cost to get you to go on a tour of timeshares and tell your friends our big boat was pretty.

Now you just have to sit through a time-share tour so later you can laugh and say...well those time shares were pretty but I'm not buying, thanks for the holiday though suckers. And they smile and say "you betcha...now go tell your friends so we can keep spending money on people who won't buy anything", and... STOP LOOKING A GIFT HORSE IN THE MOUTH!!!!
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#2 Consumer Suggestion

File a complain to the Florida Agriculture and Consumer Service, this you can do it online. It works!

AUTHOR: Bobo - (U.S.A.)

What we can do now is to file a complain to the Florida Agriculture and Consumer Service, this you can do it online. It works!
http://www.800helpfla.com/complnt.html

Even your case may have happened long time ago, but we do not want more victims. So just file your case and let the department stop their swindle action! Even your case is over 30 days! The government will pay attention onto it.

They just take the money away from us and do not state the rights that we have over the phone and their targets are all foreigner outside of US. Because they think we can't go over to them and press them with the law and consumers rights. However they are in bad reputation now, see all comments at rippoffreport.
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#3 Consumer Suggestion

File a complain to the Florida Agriculture and Consumer Service, this you can do it online. It works!

AUTHOR: Bobo - (U.S.A.)

What we can do now is to file a complain to the Florida Agriculture and Consumer Service, this you can do it online. It works!
http://www.800helpfla.com/complnt.html

Even your case may have happened long time ago, but we do not want more victims. So just file your case and let the department stop their swindle action! Even your case is over 30 days! The government will pay attention onto it.

They just take the money away from us and do not state the rights that we have over the phone and their targets are all foreigner outside of US. Because they think we can't go over to them and press them with the law and consumers rights. However they are in bad reputation now, see all comments at rippoffreport.
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