• Report: #919090

Complaint Review: Astar Travel agents

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  • Submitted: Sat, July 28, 2012
  • Updated: Sun, July 29, 2012

  • Reported By: Ugs — Mudgee Other Australia
Astar Travel agents
1155 Hammond Dr C13, Atlanta, Georgia 30328 Tampa, Florida United States of America

Astar Travel agents All Seasons Travel and Resorts Refused to refund my money, even after explaining that I cannot afford to take the holiday as my financial situation has changed significantly. Tampa, Florida

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Back in 2005, I, trustingly, signed over $998.00 US Dollars for their holiday package with the understanding that it did include a marketing presentation of timeshare. However since then, work restraints prevented me from taking the holday so I, reluctantly paid for an extension. Following this my relationship status changed along with my financial status, and again I reluctantly paid for a further extension in the hope that my situation would change. Unfortunately it has not changed and I have since retired from permanent employment but still undertake casual employment to pay the bills.
Recently I have again been approached by ASTAR to pay for a further extension, to which I replied that I could not. Their answer was that I would then lose the money that I have alread paid. I replied, saying that it is still my money to which they have had the benefit, and that they should refund me. They were to ring back to see if I wanted to take up the extension. However I have now read all the complaints against them and have realised that I most probably will not get any refund.
To this end I can only hope that, maybe, some legal firm could, on behalf of all those that have been ripped off, take on this company to recover our loss.
Nevertheless I have learnt the hard way and will not be dealing with any Travel Agents in this way and will be hesitant with most Travel Agents as this has left a bad taste. Maybe, Reputable Travel Agents should lobby together to remove such operators from the industry.

This report was posted on Ripoff Report on 07/28/2012 11:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Astar-Travel-agents/Tampa-Florida-33624/Astar-Travel-agents-All-Seasons-Travel-and-Resorts-Refused-to-refund-my-money-even-after-919090. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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