- Report: #448963
Report - Rebuttal - Arbitrate
Complaint Review: Astoria Federal Savings
Astoria Federal Savings320 Walt Whitman Road South Huntington, New York U.S.A.
Astoria Federal Savings Unwarranted overdraft fees South Huntington New York
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o solve this problem, I opened another business account with a different bank and had my Amex sales deposited there. I stopped writing checks on the Astoria account and just used it for POS. Yesterday, as I do everyday I checked My balance. I was hit with 9 overdraft fees even though there was not a negative balance before or after the POS. I went to the bank and they're reasoning this time is they paid the POSs but even though they paid, there was still a hold on the POS. This means they doubled the POS amounts that were received, but I still did not have a negative balance. I checked My account online and it has 3 catergories: Opening balance, Current balance and available balance. The available balance was over $600.00. I questioned them about the available balance. They said this balance was not accurate because they don't know what transactions were made up until that point. They said that even though it says available, it may not be. This makes sense? I told them If I do not receive the overdraft fees back, I would close My account. The bank manager said "Do what you have to do". Real good customer relations!!! I am closing my account and will open a second account with My other bank
Huntington Station, New York
This report was posted on Ripoff Report on 05/05/2009 12:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Astoria-Federal-Savings/South-Huntington-New-York-11746/Astoria-Federal-Savings-Unwarranted-overdraft-fees-South-Huntington-New-York-448963. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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