• Report: #1009953

Complaint Review: Asurion, Walmart

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  • Submitted: Wed, February 06, 2013
  • Updated: Wed, February 06, 2013

  • Reported By: AsurionSucks — Farmington Hills Michigan United States of America
Asurion, Walmart
Internet United States of America

Asurion, Walmart DON'T PURCHASE FOR CELL PHONES, THEY DOWNGRADE!!!! REPLACEMENT PHONES Internet

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I purchased Asurion insurance for my EVO LTE from Walmart. What a mistake. I lost my phone recently and upon faxing my claim 3 times, because they aren't set up for E-signatures yet. (1/31/2013) They took a day to tell me that my 4 onth old EVO 4G LTE has been discontinued, and they can replace it with a 2YR OLD EVO "DESIGN". This is at worse supposed to be a comparable phone, and it would be if I were filing a claim for a hero. I've had asurion through Sprint and NEVER had this kind of run-around. It's not worth $7 a month if they replace my $600 phone with a discontinued, 2yr old model that I can buy outright for $50.

This report was posted on Ripoff Report on 02/06/2013 02:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Asurion-Walmart/internet/Asurion-Walmart-DONT-PURCHASE-FOR-CELL-PHONES-THEY-DOWNGRADE-REPLACEMENT-PHONES-In-1009953. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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