• Report: #438385

Complaint Review: Asurion - phoneclaim.com

  • Submitted: Fri, March 27, 2009
  • Updated: Fri, March 27, 2009

  • Reported By:Riverside California
Asurion - phoneclaim.com
www.phoneclaim.com , California U.S.A.

Asurion - phoneclaim.com, Asurion Phone Insurace Is Crap California

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Asurion is T-Mobil's insurance carrier. Its $5.99 a month.

I got my phone replaced through them for a whopping $180.00 deductible. And 5 weeks later, my refurbished Blackberry Curve has the entire plastic screen cover bubbled up and lifted off its surface. Asurion says that I have to pay another $180.00 deductible to get a new phone. What a bunch of CROOKS. The replacement phone is defective and they don't care. They claim they will only replace the replacement phone within 7 days of my receiving it.

So their business is to take your monthly fee, charge you a whopping deductible and replace your phone with inferior goods and then give you no recourse when it becomes apparent . Need I say more. T-Mobil made it right though, even though it really wasn't their fault. That is why I will never leave them. And I will never use their insurace company either.

Riverside, California

This report was posted on Ripoff Report on 03/27/2009 03:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Asurion-phoneclaimcom/California/Asurion-phoneclaimcom-Asurion-Phone-Insurace-Is-Crap-California-438385. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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