ED Magedson – Founder
Asurion/walmart Email received was not what actually happened Nationwide
Filed a claim for a broken cell phone which is supposed to be covered under warranty. Product was shipped by UPS on Monday 7/28/14 and I was to receive a E-card within 24-48 hours after. I called Asurion product services on Wednesday 7/30/14 to find out when I was going to receive my E-card to get a new phone. The customer service agent said my case was under review and that I was not going to get a card until the product was received. I kept every email received and this is not what was supposed to happen. If there is an attorney out there who can help I would appreciate it. I am not trying to get rich or famous I just want to be treated right, I need my cell phone for work.
This report was posted on Ripoff Report on 07/30/2014 04:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Asurionwalmart/nationwide/Asurionwalmart-Email-received-was-not-what-actually-happened-Nationwide-1166237. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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