- Report: #1059587
Report - Rebuttal - Arbitrate
Complaint Review: Asus/4myrebate.com
Asus/4myrebate.com Rebate Denial Scam / Fraud Internet
*Consumer Comment: Update on my rebate
*REBUTTAL Individual responds: ASUS Rebate Fraud
*Consumer Comment: Don't feel you're alone......
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In April 2013, I mailed two Asus rebates (one for a motherboard, one for a monitor in the amount of $15 and $10 respectively) to their rebate center Asus/4myrebate.com. These were mailed separately and I made copies of all the forms/invoices/barcodes before mailing. For nearly two months, the tracking system at Asus/4myrebate.com showed they hadn't received either submission. However, I just checked the rebate status today (6/16/13) and both showed the following update:
|6/14/2013 3:38:42 AM||Claim Declined||<br\>- Signed Rebate Form is missing<br\>- Copy of Receipt/Invoice or Packing List is missing<br\>- Original UPC/Serial Number Barcode Label is missing<br\>- No proof of purchase<br\>- Barcode label is missing<br\>- Reseller is not eligible for this offer<br\>- No proof of purchase date in documentation|
The only variant between both submissions was the time logged. As I stated, I have copies of all the forms and barcodes -- and know for a FACT that all of the claimed "missing" items were included and the reseller eligible. Clearly, as this occurred with both my submissions and has occurred to many other consumers as well, 4myrebate.com is engaged in fraudulent activity with the denial of valid rebates and needs to be investigated at minimum. I will also be lodging complaints with Amazon.com and Newegg.com regarding their affiliation with this company and the Better Business Bureau as well.
This report was posted on Ripoff Report on 06/16/2013 05:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Asus4myrebatecom/internet/Asus4myrebatecom-Rebate-Denial-Scam-Fraud-Internet-1059587. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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