• Report: #315385

Complaint Review: At Home Rewards Plus, Athomerewardsplus, Athomerewards, Athomerewardsplus.com, Bid Fuel, Bidfuel.com

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  • Submitted: Thu, March 06, 2008
  • Updated: Sat, March 22, 2008

  • Reported By:STAMFORD Connecticut
At Home Rewards Plus, Athomerewardsplus, Athomerewards, Athomerewardsplus.com, Bid Fuel, Bidfuel.com
athomerewardsplus.com, bidfuel.com Nationwide U.S.A.

At Home Rewards Plus, Athomerewardsplus, Athomerewards, Athomerewardsplus.com Bid Fuel, Bidfuel.com Don't accept the free trial membership of AT HOME REWARDS + Internet nationwide

*Author of original report: I received my 'BidFuel Auction Success Kit'

*Author of original report: mail I've received after cancelling my membership with AT HOME REWARDS

*Author of original report: I got my money back

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I was trying PROJECT PAY DAY which is supposed to be FREE.
It requires sponsor offers.
I took the one that was cheaper... 'BidFuel Auction Success Kit' for less than $2:

02/27/2008 WWW.BIDFUEL.COM $1.97 (my bank of america credit card statement)

When I when to the website of the trial, A LIVE CHAT WINDOW OPENED offering the AT HOME REWARDS MEMBERSHIP, free trial for 7 days STARTING THE DAY I RECIEVE THE MATERIALS and then they would charge almost $15 monthly... I saved the chat, here it comes:

Kelly Says: With At Home Rewards Plus you can get up to 20% savings on gift cards pre-purchased through At Home Rewards Plus for popular stores including Sears, Kmart, Circuit City, Ace Hardware, Sam Goody, Bed Bath & Beyond and more!

Kelly Says: You can also take advantage of savings on home decorating, home entertainment and home improvement.

Kelly Says: After the 7-day free trial (which doesn't start until you receive your materials!), the membership fee is just $14.95 per month.

Kelly Says: For your convenience, At Home Rewards Plus will automatically charge the card you used today the $14.95 membership fee after the trial period and then each month thereafter at the then-current monthly membership fee just as long as you remain a member.

You: CAN I CANCEL AT ANY TIME OR IF I DON'T LIKE IT?

Kelly Says: And At Home Rewards Plus comes with our guarantee -- you can call to cancel at any time and you'll no longer be charged.

Kelly Says: To cancel, simply call 1-800-511-0046. It's that easy!

You: OK

Kelly Says: If you do want to cancel, just call us toll-free at the number provided in your membership materials during the FREE 7-day trial period and you will owe NOTHING.

Kelly Says: So , with your approval under the terms I just described, I'll activate your free 7-day trial to At Home Rewards Plus (which doesn't start until you receive the materials) and email you the membership materials with details on how to claim your $25 Wal-Mart Gift Card, OKAY?

Kelly Says: To claim your Free $25 Wal-Mart gift card just click on the gift card icon located on the At Home Rewards Plus website and follow the instructions. Access to the At Home Rewards Plus website will be included in your Welcome email which again will arrive in the next 2-3 days.

TODAY I CHECKED MY BANK OF AMERICA ONLINE STATEMENT AND 'AT HOME REWARDS +' HAD CHARGED ME THE MONTHLY FEE AND == I HAVEN'T RECEIVED NOTHING YET == AND I DIDN'T GET MY $25 WALMART GIFT CARD FOR THE FREE TRIAL EITHER:

Pending AP9 ATHOMEREWARDS $14.95 (my bank of america credit card statement)

As soon as I saw that charge, I called the number to cancel and the option to cancel is automatic... I didn't get a chance to talk to anyone about getting my refund. So I called again, and this time I was able to talk to someone, and she said that the charge was PENDING and that it would take 2-3 business days to be credited back. I WILL UPDATE THIS TO TELL IF IT HAPPEN OR NOT.

I also received an email confirming my CANCELATION:

At Home Rewards+ Cancel Confirmation for Membership # 124770517
De: membersavings@athomerewardsplus.com
Enviado: jueves, 06 de marzo de 2008 01:10:49 p.m.

Dear Maria Plaza,
This email confirms that your membership in At Home Rewards+ has been cancelled per your membership terms. Your cancellation confirmation number is 124770517-20080306. You do not need to do anything else to cancel your membership.

We thank you for your interest in At Home Rewards+, and we hope your membership experience was a positive one.

If you have any comments or suggestions that might help us better serve our members, please feel free to email us at membersavings@athomerewardsplus.com.

Sincerely,
At Home Rewards+
Member Savings

DON'T FALL FOR THIS SCAM!!!

Maplaver
STAMFORD, Connecticut
U.S.A.

This report was posted on Ripoff Report on 03/06/2008 02:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/At-Home-Rewards-Plus-Athomerewardsplus-Athomerewards-Athomerewardspluscom-Bid-Fuel-Bidfuelcom/nationwide/At-Home-Rewards-Plus-Athomerewardsplus-Athomerewards-Athomerewardspluscom-Bid-Fuel-B-315385. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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Updates & Rebuttals

#1 Author of original report

I received my 'BidFuel Auction Success Kit'

AUTHOR: Maplaver - (U.S.A.)

I forgot to say that on march 20, the day I received the VERY LATE at home rewards membership info, I also received my 'BidFuel Auction Success Kit'. It has 2 cds. I haven't check them out yet... when I do, I will update if they're worth the $2 shipping or not!!!
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#2 Author of original report

mail I've received after cancelling my membership with AT HOME REWARDS

AUTHOR: Maplaver - (U.S.A.)

I think someone from AT HOME REWARDS saw this posting because they sent me the following letter:

MARCH 7, 2008
YOUR RECENT POSTING ON THE INTERNET WAS BROUGHT TO OUR ATTENTION, AND YOUR COMMENTS WERE FORWARDED TO OUR OFFICE FOR REVIEW AND REPLY. THANK YOU FOR BRINGING YOUR ISSUE TO OUR ATTENTION (I did not... I post my experience here to help others). CUSTOMER SERVICE IS A PRIMARY CONCERN FOR OUR COMPANY, AND WE WILL DO EVERYTHING POSSIBLE TO RESOLVE THIS MATTER TO YOUR SATISFACTION (resolve what? I didn't ask for anything besides getting my money back and I did). AS YOU REQUESTED, THE MEMBERSHIP YOU REFER TO HAS BEEN CANCELLED. WE HAVE ALSO AUTHORIZED A REFUND OF $0.00 (nice refund!!!).
ONCE AGAIN, THANK YOU FOR ALLOWING US THE OPPORTUNITY TO REVIEW AND ADDRESS YOUR CONCERN (which is?). IF THERE IS ANYTHING FURTHER WE CAN DO TO BE ASSISTANCE PLEASE FEEL FREE TO CONTACT US AT 1-877-636-6858.
SINCERELY,
MEMBER SAVINGS
AT HOME REWARDS+

what a joke!!!

mail #2:

$25 WAL-MART GIFT CARD REGISTRATION FORM
MUST BE A MEMBER AT THE TIME THIS FORM IS PROCESSED.

a little late!!!

mail #3:

MEMBERSHIP INFO WITH MY MEMBER ID# AND MY MEMBER CARD.

received on march 20

mmm... the info I was supposed to receive BEFORE they charged me. huh!!!

TOTAL SCAM!!!
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#3 Author of original report

I got my money back

AUTHOR: Maplaver - (U.S.A.)

My money was credited back to my credit card. It's not PENDING anymore.

DON'T FALL FOR THIS SCAM!!!

DON'T GIVE THEM YOUR CREDIT CARD INFO (I DIDN'T)... DON'T AGREE TO THE MEMBERSHIP THROUGH LIVE CHATS (THEY GET YOUR INFO FROM BIDFUEL)... and IF YOU DID, CANCEL RIGHT AWAY!!!
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