- Report: #393510
Report - Rebuttal - Arbitrate
Complaint Review: At The Beach Tanning
At The Beach TanningHighlands Ranch, Colorado U.S.A.
At The Beach Tanning does NOT have happy customers Highlands Ranch Colorado
*UPDATE Employee: At The Beach is listening
*Consumer Comment: What happened?
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after telling her that i would like to just pay each time she started telling me about additional fees involved. so i just said OK i will do the one year membership for the 24.99 a month. she said ok and that will be a (enter ridiculous amount here) additional membership fee. what!!!!!!!
with the two year she can waive the $135 membership fee AAAAAAND it had to be the highest level to waive the fee.
so by this time i had so many numbers and levels going through my head that i just said.OK!!!! geez!!!!!!!!!!!! and signed the friggin membership.
after reviewing my budget i decided that was an impulse buy which i can not afford $54.99 a month.
so i called corporate to NOT cancel, just CHANGE my membership. They refuse. even though the membership says NOTHING about changing your level of membership. they said on the phone, that absolutely no downgrades are allowed.
soooooo...I guess they get to meet my lawyer. I'm not giving up until I get this fixed. And I am going to report them to the better business bureau.
Disappointed business woman
This report was posted on Ripoff Report on 11/20/2008 09:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/At-The-Beach-Tanning/Highlands-Ranch-Colorado/At-The-Beach-Tanning-does-NOT-have-happy-customers-Highlands-Ranch-Colorado-393510. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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