- Report: #972161
Complaint Review: At Wholesale Home Improvements
| At Wholesale Home Improvements 8910 w 192nd st
mokena, Illinois United States of America |
|
At Wholesale Home Improvements Bear Home Improvements 18700 Wolf Rd Mokena, Il. At Wholesale went out of business then opened a new one Bear home improvements. mokena, Illinois
*UPDATE EX-employee responds: Bear Home Improvements Husband and wife team
*Author of original report: Listen AWHI X-Owners!
*UPDATE EX-employee responds: Well, good luck....
*Author of original report: non-credible potty mouth
*UPDATE EX-employee responds: Jimbo is a F****** liar...
*Author of original report: Customer service is what I need and can't get from At Wholesale!
*UPDATE EX-employee responds: This post....
*UPDATE EX-employee responds: These two...
*UPDATE EX-employee responds: These two "gentlemen" were neither customers or employees of Bear Home Improvements
*Author of original report: Are you really sure you are not a ripoff!
*UPDATE EX-employee responds: Don't even know where to begin...
*Author of original report: Customer and previous employee of At Wholesale
*REBUTTAL Owner of company: Dear Jimbo
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
This report was posted on Ripoff Report on 11/21/2012 09:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/At-Wholesale-Home-Improvements/mokena-Illinois-60448/At-Wholesale-Home-Improvements-Bear-Home-Improvements-18700-Wolf-Rd-Mokena-Il-At-Wholesa-972161. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE EX-employee responds
Bear Home Improvements Husband and wife team
AUTHOR: Mark - ()
SUBMITTED: Monday, June 17, 2013
Let's see. AT Wholesale in Mokena, IL closes. Heath Zeller is listed as the owner. They had twenty two BBB complaints in three years. Bear Home Improvements opens in Mokena, IL and Andrea Zeller is listed as the owner. They both sell windows and siding. Who are you kidding. It is the same company under a different name running from a bad reputation and probably a lot of debt.
What I can't figure out though is why an ex-employee would place an order with them. I guess not everybody knew they didn't always install the same product that was sold to the customer. Many times a lesser quality product was installed for a bigger profit margin.
#2 Author of original report
Listen AWHI X-Owners!
AUTHOR: jimbo - (United States of America)
SUBMITTED: Tuesday, January 01, 2013
#3 UPDATE EX-employee responds
Well, good luck....
AUTHOR: AtWholesaleFormerEmployee - (United States of America)
SUBMITTED: Sunday, December 30, 2012
With all the lies and contradictions in your "report", I doubt you even have a problem with your door.
You, nor anyone else is in a position to know how or what happened to customers or employees when AWHI closed down.
Why all the lies? What does it all matter if you simply want your door fixed? Hire someone to fix it.
Were you hired to speak for others? Were you appointed spokesman of some "support group"? Or, are you just making up your own version of events?
Why, if you have a problem with your door do you continue to assault AWHI's reputation? What's the point?
Personally, I'm proud of AWHI's reputation. Roughly 40M$ of installed business - in $7,000 increments - over 12 years. With a stellar BBB and State of Illinois Attorney General record.
Why, if you have a door problem do you attempt to smear a company that had nothing to do with the door itself? Then, expect the company you're smearing to actually help you?
The reason for you rants and untruths are that you have nothing better to do with yourself except sit and waste your time. All while making yourself look like an absolute idiot.
You think you're credible?
The fact of the matter - while you were employed with AWHI - is that EVERYONE thought of you as a fool.
All your "little buddies" that your now constantly communicating with couldn't stand you. Now, you're all "friends". You're not only a joke, you're oblivious.
Misery loves company. Obviously, you're miserable that a certain company didn't want your services.
Keep posting away...
#4 Author of original report
non-credible potty mouth
AUTHOR: jimbo - (United States of America)
SUBMITTED: Wednesday, December 26, 2012
#5 UPDATE EX-employee responds
Jimbo is a F****** liar...
AUTHOR: AtWholesaleFormerEmployee - (United States of America)
SUBMITTED: Friday, December 14, 2012
Your mentality is EXCATLY why you were not offered a job with Bear. Bear Home has NO OBLIGATION to service your door. You did not do business with Bear. You are well aware that if you have a problem with your door, you can contact the manufacturer direct. Why would you think it reasonable to lie about an innocent company, then have that same company WHO DID NOT sell you the door service it for you?
You sir are truly a F****** Moron. You have continually lied in your posts in order to smear in innocent businesses name.
Very credible person.
#6 Author of original report
Customer service is what I need and can't get from At Wholesale!
AUTHOR: jimbo - (United States of America)
SUBMITTED: Tuesday, December 11, 2012
#7 UPDATE EX-employee responds
This post....
AUTHOR: WhatAJoke - (United States of America)
SUBMITTED: Monday, December 10, 2012
#8 UPDATE EX-employee responds
These two...
AUTHOR: SalesRep - (United States of America)
SUBMITTED: Sunday, December 09, 2012
It was a sad day when the company closed.
These two posts are by two people: Jim Moore and Brian Harrison. Both are full of SH**.
The Zellers have NEVER stolen from anyone.
Heath decided to retire from the business.
These two are complete whack jobs.
#9 UPDATE EX-employee responds
These two "gentlemen" were neither customers or employees of Bear Home Improvements
AUTHOR: AtWholesaleFormerEmployee - (United States of America)
SUBMITTED: Sunday, December 09, 2012
The two "gentlemen" who wrote these reports are simply morons.
How were they harmed by Bear Home Improvements? Neither one of these "gentlemen" were ever employed by Bear Home Improvements. Nor were they customers of Bear Home Improvements. What is this report accomplishing?
I can personally attest that neither one of these two "gentlemen" were in a position to know the inner workings of At Wholesale. Certainly not Bear Home Improvements either.
I can also personally attest to the fact that Andrea Zeller was not an owner of At Wholesale. It's appalling that Rip Off Report would allow two buffoons like these to disparage an entirely separate company that was neither was owned nor operated by Bear Home Improvements and/or Andrea Zeller.
The one "gentleman" starts his rambling by lying about not receiving service as a CUSTOMER from Bear Home Improvements. He WAS NEVER a customer of Bear. Very credible post.
The one "gentleman" states that Andrea was a Vice President of At Wholesale. She was. However, the "gentleman" clearly does NOT understand that being a Vice President does not mean one possesses an equity stake in a company.
This same "gentleman" cannot even write a coherent sentence. Moron.
The fact of the matter with respect to the "gentleman" claiming to be a customer and then admitting he wasn't is that he became upset that Bear Home Improvements did not want to employ him in a capacity he desired. He is dead weight.
Anyone can say whatever they like on the internet. Most of it is garbage. These posts certainly are.
These two "gentlemen" should be more concerned about their own situations than they are about disparaging an innocent company.
However, the actions/ramblings by these two losers clearly indicate the type individual(s) they are.
There are ALWAYS two sides to a story. Ripoff Report should be ashamed that they allow these two idiots to post whatever they like about an innocent company that NEITHER of these two buffoons had anything to do with. There is NO LINK between the two companies. That is a FACT.
A Happy Ex Employee of At Wholesale
#10 Author of original report
Are you really sure you are not a ripoff!
AUTHOR: jimbo - (United States of America)
SUBMITTED: Friday, December 07, 2012
Previous At Wholesale Home Improvements, Inc., Thermo Shield, Inc
Experience:::::::::; Owner Bear Home Improvements, Inc. Currently holds this position
vice-president At Wholesale Home Improvements, Inc. Oh Please you didn't put this in to not tell the truth did you? Info on: www.linkedin.com
partnership; 11-50 employees; Construction industry 2001 October 2012 (11 years) 1 1 person has recommended this user at At Wholesale Home Improvements, Inc. Regional Marketing Manager Thermo Shield, Inc
1990 2001 (11 years) I started with Thermo-Shield as a product demonstrator in 1990. By 1992 I was offered a management position in the north suburbs of Chicago. 1996 I was managing the marketing in five states. Supplying over 50 sales professionals 3 leads per day. I serviced and produced leads from the retail accounts. Builders Square, Super K-Mart, and Sam's Club were the accounts I produced leads which generated over 17 million in net sales per year.
This information provided by www.linkedin.com go to this web site and type in andrea zeller at wholesale and she typed her info in here!!!!!
#11 UPDATE EX-employee responds
Don't even know where to begin...
AUTHOR: Brian - (United States of America)
SUBMITTED: Sunday, December 02, 2012
Seeing you defend Bear and at the same time contend that you yourself were a victim of the At Wholesale closing makes this really for me. You, like your husband Heath are what give a bad name to honest, hardworking sales professionals, and to an even larger credit, business owners in general. What I have witnessed and experienced in recent weeks is the most unscrupulous set of circumstances I have ever seen in any type of business, period. I liken your husband to Bernie Madoff, and told him as much after recent events transpired. You have both walked away from your customers by not providing the service you've promised, and without a shred of conscience, withheld earned commissions from the very people who sold your products. I am still owed over $3000 by At Wholesale. Your husband said he'd mail me my checks, then manufactured reasons to not pay me - then contradicted himself via text - saying he'd "transferred the debt" to my brother who he claims owes HIM money. Who does this?! Any of this! He said he would pay me. Then, three weeks later when I'm inquiring as to why I have not been paid am told in no uncertain terms "lose my number - don't ever call me again." I cannot even begin to say how your former customers feel - many of which are calling me with problems because they cannot get a hold of you or your husband. As for me, I'd like to thank you both. You took money away from me and my family, and then, incredulously, your husband taunted me about his big house and many Rolex watches via text.
So this Christmas, when you personally hand out, or see your husband handing out gifts to your kids, don't do it for a second without thinking about the fact that you've taken them away from my six-year old daughter. You have my money, but I will never, ever go away until I get it. Neither will anyone else posting here. Every time you try and open a new business, we will all be here to expose what you both really are. I will also be passing this address on to all of my ex-customers, all of whom I will forever regret having exposed to the company owned by your family. To say Bear Home Improvement is somehow different and completely separate from At Wholesale is as laughable as anything I have ever heard - and mark my words: Every website I ever see it's name on, or any other company bearing the Zeller name will know how laughable it is. You have my money. But the people whose money you still have, and customers you've duped will cost you far more in future business, not to mention sleep and "peace of mind" than you'd have expended by just having a modicum of integrity to begin with. Good luck Andrea. You and Heath are going to need it.
#12 Author of original report
Customer and previous employee of At Wholesale
AUTHOR: jimbo - (United States of America)
SUBMITTED: Saturday, December 01, 2012
Sixth: If you are truly sorry that I feel this way and why I couldn't call you if I needed service on my door. If you would answer your phone maybe I could get good service on my door!! Seventh: You also wondering when I was turning in your samples and computer From At Wholesale that you don't own why do you ask this silly question if you don't own it.
You don't answer anyone's phone call for service from either company who is a quality company now? Let me say neither!!! THEN you say P.S. Maybe you should have filed a complaint on rip off report!! Being an employee of At Wholesale you should but don't lie like you have. Quit while you are ahead when you take all of the business from At Wholesale and the samples why would you want the equipment back from a company you didn't own???? HMM? You should take the responsibility as a business owner with everyone and pay them back..... This is what a good Business would do!!!! Oh, again I know you and your family will have a Merry Christmas but good luck next year in business you need it!!!!!! (Kill the Bear. The At Wholesale Sales MOTTO)
#13 REBUTTAL Owner of company
Dear Jimbo
AUTHOR: Andrea - (United States of America)
SUBMITTED: Monday, November 26, 2012
I'm also wondering when you were turning in your samples and computer ($700 value) Don't forget about the projector ($500)
Andrea Zeller
P.S. Maybe I should have filed a complaint on rip off report!!

