• Report: #538044

Complaint Review: At&T U-Verse

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  • Submitted: Fri, December 11, 2009
  • Updated: Fri, December 11, 2009

  • Reported By: Darryl — Raleigh North Carolina USA
At&T U-Verse
Internet United States of America

At&T U-Verse Billing Me for Returned Equipment Internet

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Equipment sent via UPS using comp-any provided sticker to address. 


Received bill 5 months later for $323 for missing equipment.


Threw away tracking number after I recieved previous bill for $0. 


UPS can't search without tracking number.


Several hours with AT&T reps.  FInally got one who stated that she was turning over to back office to "investigate" for the first time.


In other words, AT&T has sent a threatening billing notice for equipment they are caliming they have not recieved though I had sent it.  What am I suppose to do to prevent them from destroying my credit file?


This report was posted on Ripoff Report on 12/11/2009 06:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/AtT-U-Verse/internet/AtT-U-Verse-Billing-Me-for-Returned-Equipment-Internet-538044. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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