- Report: #651342
Complaint Review: Atlantic Building Inspections
| Atlantic Building Inspections P.O. Box 2276
Miami, Florida United States of America |
|
Atlantic Building Inspections Atlantic Bldg Inspections Biggest Rip Offs Miami, Florida
*REBUTTAL Owner of company: The only joke is this Customer
*Author of original report: This company is a joke
*REBUTTAL Owner of company: This is not the way it hapened
*REBUTTAL Owner of company: This is not the way it hapened
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I contacted Atlantic Building inspections to conduct a pre purchase home inspection. They sent me a quote via e-mail and I contracted their services and paid. The night before the scheduled inspection they called and sent an e-mail stating that in order for the inspection to take place I would have to pay $150.00 more than what was quoted. I called and e-mailed but could not get a hold of the responsible person. On the morning of the inspection, I received and e-mail from the owner, Carlos Gonzales, explaining that there was a glitch in the system and that the inspection could not take place unless I paid the additional $150.00. At that point I had two choices, miss the inspection period or go ahead and pay extra. I called Carlos and we agreed that I would pay the extra $150.00 and he would in return provide the four point inspection for free. During our conversation Carlos also mentioned about checking for termites and the roof. Couple of minutes after, I received an e-mail from his office requesting I signed the service agreement. However, the service agreement did not include the home inspection. I called the office and ask them to fix the service agreement in order for me to sign. Again, another e-mail was sent that did not include the correct service agreement. I called the office and asked to be contacted. The inspector showed up and claimed that he could not check for termites. I called the office again and had no response. Two days after the inspection, I received a confirmation of $150.00 charged on my credit card without my authorization and a copy of the service agreement (not corrected). I contacted the office and to my surprise they refunded the full amount and said that they will not provide our report. Those people are criminals that use deceiving and cohesion tactics to conduct business. I have a very limited amount of time after the inspection to inform the bank if I would like to go forward with the purchase without losing my escrow and they make use of that to force you to use their services.
This report was posted on Ripoff Report on 10/15/2010 10:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/Atlantic-Building-Inspections/Miami-Florida-33177/Atlantic-Building-Inspections-Atlantic-Bldg-Inspections-Biggest-Rip-Offs-Miami-Florida-651342. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 REBUTTAL Owner of company
The only joke is this Customer
AUTHOR: Atlantic Building Inspections - (United States of America)
SUBMITTED: Thursday, November 17, 2011
#2 Author of original report
This company is a joke
AUTHOR: CD - (United States of America)
SUBMITTED: Sunday, May 01, 2011
#3 REBUTTAL Owner of company
This is not the way it hapened
AUTHOR: Atlantic Building Inspections - (United States of America)
SUBMITTED: Sunday, May 01, 2011
I am the owner and operator of Atlantic Building Inspections. We have been in business for many many years and have served South Florida with professionalism, integrity and respect. Please visit our web-site for a long long list of testimonials. Of course, in the world of business there are always clients, whom have unrealistic expectations. Our side of the story: I remember these clients clearly. They, from the very beginning, were very difficult to deal with. First of all a quotation was given and they pushed and pushed for a discount. This is what caused the confusion to begin with. We do not offer discounts for our services. Our services speak for themselves. In any case, this threw our system for a loop and, admittedly, mistakes were made. We tried everything to make it right; however, the clients were very difficult. They then proceeded to talk "law-suit" talk about what if we miss something and what type of insurance do we carry. Honestly, we became very suspicious of their intentions and decided that it was for the best that they do business with someone else. We, returned every penny to them and, politely, asked them to contract a different company. We did not keep their money and we did offer a list of other companies, which may service them. Furthermore, they were not at the end of their inspection period because I clearly asked that question several times. We have been performing inspections for many years and this is the first report I have ever seen, which tries to paint us in a negative color. Please see for yourselves that we are a professional outfit. Thank You. Carlos Gonzalez
#4 REBUTTAL Owner of company
This is not the way it hapened
AUTHOR: Atlantic Building Inspections - (United States of America)
SUBMITTED: Sunday, May 01, 2011
I am the owner and operator of Atlantic Building Inspections. We have been in business for many many years and have served South Florida with professionalism, integrity and respect. Please visit our web-site for a long long list of testimonials. Of course, in the world of business there are always clients, whom have unrealistic expectations. Our side of the story: I remember these clients clearly. They, from the very beginning, were very difficult to deal with. First of all a quotation was given and they pushed and pushed for a discount. This is what caused the confusion to begin with. We do not offer discounts for our services. Our services speak for themselves. In any case, this threw our system for a loop and, admittedly, mistakes were made. We tried everything to make it right; however, the clients were very difficult. They then proceeded to talk "law-suit" talk about what if we miss something and what type of insurance do we carry. Honestly, we became very suspicious of their intentions and decided that it was for the best that they do business with someone else. We, returned every penny to them and, politely, asked them to contract a different company. We did not keep their money and we did offer a list of other companies, which may service them. Furthermore, they were not at the end of their inspection period because I clearly asked that question several times. We have been performing inspections for many years and this is the first report I have ever seen, which tries to paint us in a negative color. Please see for yourselves that we are a professional outfit. Thank You. Carlos Gonzalez

