- Report: #1153585
Report - Rebuttal - Arbitrate
Complaint Review: Atlantic Marcite Corp.
Atlantic Marcite Corp.1001 NW 51st Ct Fort Lauderdale,, Florida USA
Atlantic Marcite Corp. NEIL RUBEN Company supposable has lifetime warranty but will not honor. Manufacture (Diamond Bright) said they did not apply correctly, reason for failure was listed as incorrect depth applied. Fort Lauderdale, Florida
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This company (Atlantic Marcite Corp) stated at the time of signing that their workmanship was under warrantee. They even gave a nifty looking certificate that means nothing. Their pool surface started coming up within 2 years.
The manufacturer of the product (Diamond Bright) came out and viewed the pool and stated they cannot honor the manufacturer warrantee because this installer (Atlantic Marcite Corp) did not input the product to the depth required by the manufacturer.
We were informed by the manufacturer that the installer (Atlantic Marcite Corp) did not install the bonding agent or the product Diamond Bright even to half the thickness required. Atlantic Marcite Corp refused to speak with us and would not come view the damage to the pool. The pool surface is coming off due to their poor application. The state actually states that this company is no longer in business. RUN!!!!
This report was posted on Ripoff Report on 06/10/2014 11:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/Atlantic-Marcite-Corp/Fort-Lauderdale-Florida-33309/Atlantic-Marcite-Corp-NEIL-RUBEN-Company-supposable-has-lifetime-warranty-but-will-not-h-1153585. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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