- Report: #885295
Report - Rebuttal - Arbitrate
Complaint Review: Atlantic Marcite
Atlantic Marcite1001 NW 51st court Fort Lauderdale, Florida United States of America
Atlantic Marcite Neil and Michael Rubin Complete rip off- bad workmanship, never got my guarantee. Michael was frightening when I tried to point out the problems-he screamed at me. Never got the warranty. Tried to charge me $155 Fort Lauderdale, Florida
*REBUTTAL Owner of company: Rebuttal
*Author of original report: customer
*REBUTTAL Owner of company: Completely Incorrect
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The equipment was duct taped together- and stopped working later that night. Neil came out and informed me that Michael used a hose that was too short and that it could have popped out the pool from draining all the water so close. It went down hill from there.
The job was a mess. The pool finish requires specific care after it's done- they didn't tell me what to do so I finally had to call the manufacturer. At one point I tried to call Neil and Michael wouldn't let me talk to him-instead he screamed at me.
The finish is blotchy, streaked and the steps are horribly done- sharp edges and odd shaping instead of curved like they should be.
Fixing the light was supposed to be part of the job-that's what we agreed on verbally but he didn't write it on the contract. Then they tried to charge me an additional $155 for the transformer. I've had 2 electricians out here since then and they both came to the conclusion that it is a wire, not the transformer.
They were supposed to send me a warranty in the mail. I never got it. They asked me to sign a piece of paper regarding the things that were supposed to be finished on the job and then they took it and wrote "job complete" after I'd signed it, making it look like I had signed off that it was all done.
These people are crooks, and I would be afraid to have Michael anywhere near me. His fuse is short and he seems to have no impulse control. Don't go near these people. You'll be sorry.
This report was posted on Ripoff Report on 05/20/2012 05:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/Atlantic-Marcite/Fort-Lauderdale-Florida-33309/Atlantic-Marcite-Neil-and-Michael-Rubin-Complete-rip-off-bad-workmanship-never-got-my-gu-885295. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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