- Report: #1027573
Report - Rebuttal - Arbitrate
Complaint Review: Atlantic Oceans Inc.
Atlantic Oceans Inc.Internet United States of America
Atlantic Oceans Atlantic Oceans Carpet Cleaning Buyer Beware Internet
*REBUTTAL Owner of company: False report
I called Jim directly to speak to him about the lack of professionalism I had experienced, and to my surprise, Jim made things escalate from BAD to WORSE. He suggested that it was my fault that they were unable to complete the service, because I didn't inform him I lived on the second floor. Sir, excuse me for not knowing the LIMITATIONS of YOUR COMPANY. He continued to use a VERY AGGRESSIVE tone and when I responded, before I could get out a complete sentence he yelled (yes, YELLED), "Do you want to go in circles, or do you want to schedule an appointment?". I am utterly appalled by this situation. As a consumer and a woman, I have NEVER been yelled at by a business owner/employee in my life - ever. Apparently the Groupon discount also included a professionalism discount for which I was completely unaware. BUYER BEWARE: DO NOT PURCHASE A SERVICE WITH THIS COMPANY. In my opinion, beyond the lack of professionalism, the business owner is extremely rude.
This report was posted on Ripoff Report on 03/12/2013 12:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Atlantic-Oceans-Inc/internet/Atlantic-Oceans-Atlantic-Oceans-Carpet-Cleaning-Buyer-Beware-Internet-1027573. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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