Atlantic One Info Services Ripoff $319 charge to checking for future credit Milford Delaware

As guardian for a "vulnerable" adult who is Mentally Ill, his payee informed me there was a $319 charge to his checking account. When I questioned David, he did not "know" what the charge was for. After some research by his bank we got a phone number to call. When called the "customer service rep" refused to share any information although I identified myself as guardian and offered to fax papers. I also offered to have David give verabl permission over the phone for her to release information to me, which she said was also unacceptable, "they would only talk to him persoanlly."

They also refused to give me a mailing address, and eventually hung up on me. A week later David received a "Information Form" to complete and return. As of yet he has received nothing further, and in fact does not know what he should expect to receive!! After checking this web site I see he should be receiving a credit card as others have experience with the same company.

Charles
Williston, North Dakota
U.S.A.