- Report: #1085510
Report - Rebuttal - Arbitrate
Complaint Review: Atomik RC
Atomik RC14028 N Ohio St Rathdrum, Idaho USA
Atomik RC, Venom Group, Vertical Partners West Sold defective RC model and refused to replace or refund money Rathdrum Idaho
*UPDATE Employee: We have tried several times to make this customer happy with no success.
*Author of original report: Atomik RC does not stand behind their product
*Author of original report: Resolved
*Author of original report: Still Not Resolved
*UPDATE Employee: This issue has been resolved amicably.
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We ordered an RC Jet airplane from Atomik RC and when we flew it the first time, found it to be defective. We contacted Atomik RC and sent pictures of the defective impeller that had a cracked blade and consequently burned out the electronic speed control. They responded back with the policy that said since we didn't register the purchase on its website, any claim due to defects or warranties are void. So we got nothing for our $85 but ripped off!
This report was posted on Ripoff Report on 09/18/2013 11:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Atomik-RC/Rathdrum-Idaho-83858/Atomik-RC-Venom-Group-Vertical-Partners-West-Sold-defective-RC-model-and-refused-to-rep-1085510. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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