• Report: #1154699

Complaint Review: Atomik rc

  • Submitted: Fri, June 13, 2014
  • Updated: Fri, June 13, 2014

  • Reported By: Brian — New berlin New York
Atomik rc
14028 north Ohio Street Rathdrun, Idaho USA

Atomik rc Venom group Ripoff, thieves, cheats, Rathdrun Idaho

*Author of original report: Nope

*Author of original report: In addition

*Author of original report: In addition

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Bought two atomik barbwire boats from company. One boat worked however had a bad charger, the second boat worked for the first run then died however had a good charger. The boats cost 149.99 usd a piece. When i emailed customer service they sent out a new part for the boat and expected me to install myself luckily i knew how. When the boat still did not work they insisted i spend more of my hard to come by money to send the boat in to be repaired over the course of a week.

Initialy having the boats overnighted at a cost of 25 dollars extra so that me and my father would have something to do on fathers day. Now i will more than likely have to pay for return shipping as well after reading their website making this 149.99 boat cost me well over 200 usd a price i could have acheived a much nicer boat from a company that can stand firmly behind their product. This isnt a right course of action to put a Disabled US Marine through who is on a fixed disability income that at the end of the day with child and family to take care of accumulates to pittance. poor customer service from a company that supposedly prides itself on superior customer service


This report was posted on Ripoff Report on 06/13/2014 05:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Atomik-rc/Rathdrun-Idaho-83858/Atomik-rc-Venom-group-Ripoff-thieves-cheats-Rathdrun-Idaho-1154699. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Nope

AUTHOR: Byork9 - ()

Ok they returned the original boat. No charger no battery they accomplished 30% of the sending job and the boat has the same problems. Worst deal I've ever made. Flat out. Buy a boat get to use it a month plus later.

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#2 Author of original report

In addition

AUTHOR: Byork9 - ()

Atomik has sent out a new lipo battery repaired my boat and sent a new lipo balancing charger. They have at this moment in time held up their word and evidently fixed the situation amicably. If it gets here and still does not work i will add a new note. If there is no note following this the boat was good along with Atomiks customer service

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#3 Author of original report

In addition

AUTHOR: Byork9 - ()

Atomik just called told me they were sending my boat back with a new battery. No word on the trash charger i was sent. Will keep updated.

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