• Report: #1157884

Complaint Review: Atrill VPN

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, June 27, 2014
  • Updated: Fri, June 27, 2014

  • Reported By: Claude Demers — Gatineau Quebec
Atrill VPN
Internet USA

Atrill VPN False advertising Victoria, Seychelles Internet

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

On its website, Astrill specifies that all their VPN plans include: "Simultaneous connections: 2 devices (desktop/laptop and mobile included for free)".

After having signed up, I tried unsuccesfully to connect 2 devices simultaneously using the PPTP protocol. Astrill's Help Desk informed me that it is only possible to do so if using their Open VPN / Stealth VPN special software.

Billing services further informed me that to connect 2 devices using PPTP, one must sign up for an add-on at $5/mth. Feeling I had been ripped off, I asked for a full refund. My request was flatly denied.

Their website (astrill.com/pricing.php) makes no mention of any such limitations on the type of protocol for simultaneous connections. It therefore constitutes false advertising. It is a rip off.

Stay away from this company


This report was posted on Ripoff Report on 06/27/2014 05:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Atrill-VPN/internet/Atrill-VPN-False-advertising-Victoria-Seychelles-Internet-1157884. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Atrill VPN

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.