- Report: #1157884
Report - Rebuttal - Arbitrate
Complaint Review: Atrill VPN
Atrill VPN False advertising Victoria, Seychelles Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
On its website, Astrill specifies that all their VPN plans include: "Simultaneous connections: 2 devices (desktop/laptop and mobile included for free)".
After having signed up, I tried unsuccesfully to connect 2 devices simultaneously using the PPTP protocol. Astrill's Help Desk informed me that it is only possible to do so if using their Open VPN / Stealth VPN special software.
Billing services further informed me that to connect 2 devices using PPTP, one must sign up for an add-on at $5/mth. Feeling I had been ripped off, I asked for a full refund. My request was flatly denied.
Their website (astrill.com/pricing.php) makes no mention of any such limitations on the type of protocol for simultaneous connections. It therefore constitutes false advertising. It is a rip off.
Stay away from this company
This report was posted on Ripoff Report on 06/27/2014 05:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Atrill-VPN/internet/Atrill-VPN-False-advertising-Victoria-Seychelles-Internet-1157884. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.