• Report: #345788

Complaint Review: Att Wireless

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  • Submitted: Mon, June 30, 2008
  • Updated: Fri, July 04, 2008

  • Reported By:deland Florida
Att Wireless
att.com/wireless Deland, Florida U.S.A.

Att Wireless charged $7.00 download 1 wallpaper, confusing set up Deland Florida

*Consumer Suggestion: I don't have an ATT Phone.

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I bought the att pay as you go wireless phone thinking I was getting 3000 nights and weekends minutes, yea right! I activated online and the option was not available! On the box the options available are Mobile to Mobile minutes, Daily Access, Anytime Minutes, NIGHT AND WEEKEND OPTION. When I went online the only options were Mobile to Mobile Minutes and Daily Access. When I called Att this morning (yesterday was Sunday), the lady said oh, you have to go into your account and pick that plan. I said it wasn't there! She insisted it was, or she said I could have called. Now I have the option to buy another phone card and call them and tell them I want the nights and weekend option! That was a total rip off! I wasted a $19.99 phone card! Oh, and I was charged over $7.00 to dowload 1 wallpaper! The lady said oh, you were charged $5.99 for gprs or grps(don't remember which one she said) I am so dissatisfied with this company! I think it's ridiculous!

Bubblegum3p
deland, Florida
U.S.A.

This report was posted on Ripoff Report on 06/30/2008 09:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/Att-Wireless/Deland-Florida/Att-Wireless-charged-700-download-1-wallpaper-confusing-set-up-Deland-Florida-345788. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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#1 Consumer Suggestion

I don't have an ATT Phone.

AUTHOR: Glennr - (U.S.A.)

That's why I bought an unlocked GSM phone and stuck an ATT Wireless SIM card in it. At least I can connect it to my computer and download my own wallpaper and ringtones.
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