- Report: #149854
Report - Rebuttal - Arbitrate
Complaint Review: Atti Thiry - Tiffany Doty - Dave Lambert - A Fresh Start - Credit Management Services
Atti Thiry - Tiffany Doty - Dave Lambert - A Fresh Start - Credit Management Services6920 220th St SW Mountlake Terrace, Washington U.S.A.
A Fresh Start - Credit Management Services Ripoff And They Will Rip You Off! credit repair scams, affiliate rips offs, eraseitall.com is now credit management services SW Mountlake Terrace Washington
*Consumer Comment: Atti, it has been an honor...
*REBUTTAL Individual responds: Very Surprised
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A Fresh Start aka Global Financial Solutions is now called Credit Management Services and they will RIP You Off. I will continue to follow these deceptive individuals forever until they are permanently out of business or in Jail!
I have included
my last letter of correspondece that was sent with no reply. Since then I have new information to share with you.
DO NOT GO WITH CREDIT MANAGEMENT SERVICES in Washington, THEY WILL RIP YOU OFF!!!
Please read the following and feel free to call or email me anytime.. Corey Gray 561 351 6708 email@example.com
CERTIFIED MAIL NUMBER: 7003 1010 0001 5522 2081
April 19th 2005
Post Office Box 6923
West Palm Beach FL 33405
A Fresh Start LLC
200 112th Avenue NE Suite 210
Belleview WA 98004
A Fresh Start/Global Financial Solutions,
I am writing this letter as a final attempt to collect the debt you A Fresh Start LLC owes me. I have made many attempts and have done everything within my power thus far to simply be paid for the work I have done.
Your company A Fresh Start owes me the sum of $10,000 or more for commissions I have earned. I am willing to settle this debt for the sum of $5,000 no later then May 19th 2005.
Read this letter in it's entirety. I have taken the time and energy to tell you my story and give you a final chance to pay me for the work I have done. I have summarized my 13 month relationship with A Fresh Start to defend the reason behind my demand.
Take warning that this is my only offer. If my demand is not met, I will follow through with all threats made within the contents of this letter.
My first contact with your organization was over a year ago March 2004. I had been searching for a reputable Credit Repair Organization to help my clients who were in need of credit repair service. I found your site online and contacted your office via phone. A representative named Rob Johnson explained that your affiliate program offered a $200 commission for each enrollment pending a completed contract with $695 in cleared funds. He also stated that a $100 commission was to be paid for each referral that enrolled in your credit repair program based on my referral. All commissions were to be paid on the 23rd of each month via US mail.
I agreed and began marketing Credit Repair Service on my website and in my local community very aggressively. I found a very large demand for the service and began emailing real time leads to sales person Rob Johnson. He immediately began enrolling many of the people I had referred. I kept and maintained a Microsoft Excel File that was emailed to Rob several times a day. Many of the people (Leads) I had been sending via email were given a presentation verbally over the phone and had agreed to enroll. There was an agreement between Rob Johnson and myself that Rob will call each lead as quickly as possible, and document the result of each call on the Excel file I provided daily and return those results to me.
For the first two weeks or so Rob had contacted almost every lead I had generated, gave a presentation and mailed a service agreement for enrollment. At that point I had already referred about 90 leads In the Excel file Rob had only documented 12 enrollments out of the first 30 leads I had sent when Rob stopped emailing it to me. I could not reach Rob for about two weeks and eventually became frustrated when the people I had sent Rob as leads were calling me stating that days have gone by and no one has attempted to reach them. So I called the main office for A Fresh Start and spoke to Sarita and Brooke to express my concerns. They were both extremely pleasant to talk to. They informed me that Rob had been on vacation and that apologized for the inconvenience. I explained that I had been spending an enormous amount of time, energy, and money generating the leads I had been sending to Rob and something had to change.
Sarita and Brooke advised me that I could be a Sales Representative for A Fresh Start and they would provide a website, brochures, flyers, client handbooks and contracts which would allow me to do all of the selling, double my commissions and allow me to begin enrolling clients immediately. I agreed, signed a contract and received my first set of marketing materials within a week. I began sending enrollment packages to at least four or five prospects a day. The package Brook had sent me only contained 50 client handbooks, so when I ran out of them I began only sending a contract and brochure or flyer to people that were serious about enrolling. When I ran out of materials I requested more, however; A Fresh Start did not have any readily available and said they would be able to send more in a couple of weeks. I did not want to stop so I began looking for alternate means to sell the service
I was referred to Adrian Loepp to have him provide a link from my website to the eraseitall.com website and allow me to begin enrolling clients using A Fresh Start's online affiliate program. I was informed that Adrian could quickly provide the link that was needed to allow me to connect to your site because he was the person in charge of web marketing. I left about 20 messages and never heard from Adrian, but I was very persistent. One faithful day he actually answered the phone, very surprised that it was me. He apologized for not returning my calls and promised to call me right back with the link I needed to get started. About a week went by with me calling every hour on the hour, I began getting agitated and called Sarita. She apologized and promised that another computer marketing employee named Mike would be calling me back immediately to provide the link I needed. I never heard from Mike either! Of course, Sarita apologized again and gave me the phone number for Bernie Day, another one of your so called web marketing employees. When I spoke to her I explained that I wanted a simple link that could be given to me verbally and I'll be on my way, she explained that she could produce a mirror website that would have the same look as my site but have all the content of the eraseitall.com site. I waited about 3-4 weeks to get the link to connect, when she finally gave it to me; it was the link for another affiliate of yours, not mine!
I eventually gave up on the entire website idea, and focused on just talking to people over the phone. I had 500 corrugated plastic signs produced at a cost of $900. Each sign had a toll free phone number directed to my office. I placed them on telephone poles and on stakes in the ground throughout cities surrounding my residence. I had a very good response and became very busy sending contracts to as many as 10 a day. At this time the only materials that were left was a downloadable PDF file of the contract, so all of the people that wanted to enroll only got a presentation and a contract to sign.
The contracts that were sent had specific instructions for the prospect to send the contract back to A Fresh Start, not me. I had a problem with that because I was dependent on you to pay me my commissions based on my name being on the contract. I spoke to Sarita and Brook for reassurance that you would be honest and credit me for the completed enrollments that I had produced. Their answers were the same, they assured me that they were happy to pay me for the hard work I had done to produce these sales.
Unfortunately I believed what they said for a very long time. I had placed the entire focus of my former networking company Innovative Credit Solutions to generate as many sales as possible for you. My Father began taking all calls from our advertising and marketing efforts around this time and was now the person that was doing all the selling and mailing contracts. My father marketed to service heavily. Between the signs, business cards we had printed and handed out and referrals from affiliates he answered the phone day and night for months.
After about two more months of working and not seeing a check in the mail, I called and asked for the person in charge of payroll. I called several times because each time I asked for payment of commissions owed to be paid; I was instructed to leave a message. After about three weeks of waiting for a phone call, I became very agitated again and demanded to speak to someone high ranking in the company. This is when I met Atti Thiry Director of the A Fresh Start company.
Atti must have been a real good sales person in his time because he was able to calm me down and keep me from literally blowing up. Keep in mind that I had not been paid a dime during this 7 month period. Atti explained that the payroll department was backed up a few months on paying commissions to their sales people and that I must be patient. I asked him how many enrollments have been made and he could not give me an answer but would have someone call me that knew. He also advised me that I could place my fax number and mailing address on the Enrollment Contract so from this point on so all contracts would come to me first and I wouldn't have to depend on a Fresh Start to tally my sales.
A few weeks went by and still no phone call from payroll and no check in my mailbox. During this short period of time I had received 11 contracts with money orders and personal checks as payment to enroll them as clients. Even though I had still not been paid on any of the previous enrollments, out of sheer stupidity I sent all 11 of them to you all in individual envelopes to be processed. That was the end for me, I had been holding on to the hope that I would actually get paid, and obviously it never happened. If you would have paid me; you wouldn't be reading this letter right now. My last communication I had with your company was a month ago. I called Bernie Day because she was the only person that worked there that would answer the phone. I asked her if she has been paid lately? She said that she had never been paid at all just like me and told me that the company was being audited because a very large amount of money was missing. In addition she advised me that she didn't think anyone was going to get paid. Obviously this was concerning to me but it was very conflicting from what Atti Thiry told me. I explained to Bernie that I was going to file a lawsuit against Atti because he was the person who led me to believe that I was actually going to be paid. He delayed, postponed, and came up with excuse after excuse.
1st excuse was they were behind on payroll.
2nd excuse was that the company had moved and can't pay until they were back up and running.
3rd excuse was that the company partners were battling over ownership in a nasty legal dispute and couldn't pay until it was resolved.
The last excuse I got was about four weeks ago on March 15th 2005. After speaking to Bernie, she must have called Atti immediately because like a miracle the man actually called me His excuse was that he didn't return the 20 messages I left for him because he was at his mother's funeral, and he will pass on the message. That was the last return phone call I have had.
I have done an enormous amount of research about your company, the Regulation of Credit Repair Organizations and have found that your company has not only violated Federal Law, you have also violated the trust of several clients I have enrolled into your program. I have enough dirt on A Fresh Start to literally shut your doors permanently.
I have compiled and documented violations and complaints from many of your affiliates, and clients.
I have contacted various branches of the Federal and state governments as well as consumer protection agencies and discussed many issues.
I have called and spoken to various salespeople and have documented conversations and statements that were made that could potentially place serious liability upon your organization.
I have retained an attorney.
I have made no formal complaints to anyone. Yet.
I have a very valid complaint and demand. I am not attempting to extort, blackmail, or even ask for anything that doesn't rightfully belong to me. I simply want less then what you owe me. Just the aggravation and stress your company has caused me entitles me to compensation which I am not even asking for.
If my demand is not met by the date I have stated; I will begin to retaliate with the following:
I will forward this letter in its entirety to the following agencies accompanied by a Plea for Help Letter via certified mail. In addition; I will provide any documentation and cooperation they may ask for to pursue action against you.
Federal Trade Commission
Federal Deposit Insurance Corporation
All State Attorney General Offices coast to coast
All Better Business Bureau Offices coast to coast
Alliance Against Fraud in Telemarketing and Electronic Commerce
American Council on Consumer Interests (ACCI)
Federal Citizen Information Center
Bureau of Consumer protection
National Consumer Law Center (NCLC)
National Consumers League
National Fraud Information Center/Internet Fraud Watch
Society of Consumer Affairs Professionals in Business (SOCAP)
Step 2. I will file suit against you.
Step 3. I will be awarded a judgment.
Step 4. I will collect.
If my demand is met..
I will cease and desist all collection attempts.
I will provide a written letter that you have paid me in full.
I will not pursue legal advice.
It's your choice.
Deliver Certified Funds and Make Funds Payable to:
Post Office Box 6923
West Palm Beach Florida 33405
West Palm Beach, Florida
CLICK HERE ..How to deal with phony credit cards. *Rip-off Report Investigation, how to get your money back.
This report was posted on Ripoff Report on 07/15/2005 08:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/Atti-Thiry-Tiffany-Doty-Dave-Lambert-A-Fresh-Start-Credit-Management-Services/SW-Mountlake-Terrace-Washington-98043/A-Fresh-Start-Credit-Management-Services-Ripoff-And-They-Will-Rip-You-Off-credit-repair-149854. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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