Attorney Alliance Union Beware! This company is a huge scam and by using them you can find yourself out of money and your house! Internet
*UPDATE EX-employee responds: Close your bank accounts!
I was contacted by a Attorney Alliance Union representative named Ken Nguyen. He told me he could help me with my mortgage situation. He said all the right things and even warned me about Internet scams.
I decided to let him sell me on his company and started the process. I was asked to send information about my monthly pay and also two months of bank statements to make sure I qualified for the program.
After a few weeks of conversations and sending information, I was told I qualified for the program and that they could get my house payments under $1000 from $1600. Ken told me I would be contacted by one of his associates to discuss a payment plan.
I was contacted the next day by a man who told me that they had gotten my payments at $995. I would be put on a three month trial period to prove I could make the payments. He told me that they had contacted my mortgage company and would need to set up a day of the month to send out the payments. I told this man that I could send the payment right then but he told me it only works if they sent the money to my lender so we agreed upon the 15th of the month.
Ken contacted me two days later to get my bank information so they could take the money directly from my account. He talked me through some Internet pages extremely quickly and never given a chance to read them over because Ken was running late for an other appointment. I auto signed the contract and the first month was taken out of my account.
I printed out the contract the next day and realized that they $995 dollars was their fee. I called Ken and explained that I didn't have the money to pay them and my mortgage company and he responded with, "Well, if you are already one month behind, what is 4 months going to matter? We will make it so you will be current and not have to pay any late fees." I asked him what other clients had done because I was not wanting to fall further behind and he told me that if he was in my place he would miss the payments. I asked him if he was telling me to miss payments and he said, "In your case, I would say yes." This is of course against the law and I called him later that day and told him I no longer wanted to use their services and requested a refund.
Ken said he would have my money returned to me and just to give him two weeks to process the claim. Two weeks came and still no money. I called again and for a week he would not answer his phone. I finally threatened to use my union lawyers and another rep contacted me telling me Ken had been out sick and that he would resubmit the claim which would take another two weeks.
This went on for about 2 months before Ken sent me an email stating that he had filed the refund and to allow 2 more weeks to process the claim. I filed a claim with my bank and was credited the money back while they investigated the claim. I hadn't heard anything on the case for over a month so I used the money to put toward my mortgage.
Two months later my bank sent me a letter saying that they can find no wrong doing by Attorney Alliance Union and on Dec 21st they will be reclaiming the refund. This is because I gave them access to withdraw the money from my account. If I had used debt I would have a case. So now I will be unable to pay not only my mortgage this month but also several other bills that are to be paid at the end of Dec.
I am currently seeking a lawsuit against Attorney Alliance Union for fraud and financial damages.
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